Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Bike Mechanic, repairing and servicing bikes in a fast-paced environment.
- Company: BikePark Wales, the UK's number one Bike Park, known for its exceptional customer experience.
- Benefits: Competitive salary of £27,850, with opportunities for training and professional growth.
- Other info: Dynamic and fun workplace with a focus on teamwork and customer satisfaction.
- Why this job: Gain invaluable experience while working with top brands and passionate mountain bikers.
- Qualifications: Must have Cytech Level 2 qualification and previous workshop experience.
The predicted salary is between 27850 - 27850 £ per year.
An exciting, rare opportunity has arisen for a skilled mechanic to join our amazing team, working in a dual capacity, not only on our high-quality Trek hire fleet but also with our specialist workshop team, on customer bikes. This work will range from simple repairs to highly specialised work. You will gain extensive experience and knowledge working with both our fleet and our highly renowned team.
The successful candidate will be a fun, engaging individual who is organised, experienced and great with people. The candidate must be qualified to a minimum Cytech Level 2, with previous experience in a workshop environment. An eye for detail, an ability to analyse, report on and react to any issues, as well as an ability to bring structure and efficiency to the team are all desirable qualities in the ideal candidate.
BikePark Wales is a busy and unique environment, with a focus on providing an exceptional customer experience for beginners through to seasoned mountain bikers, so an excellent level of knowledge in the field is required from all applicants. Both the hire department and workshop are fast-paced environments, it is crucial to always maintain leading levels of service and experience. For a driven and passionate candidate, this role offers a genuine opportunity to help grow our unique workshop department; rewarded by an exciting adventure and gaining invaluable experience within the UK’s number one Bike Park.
Duties and Responsibilities include:
- Daily workshop services as directed by the Workshop or Hire Managers and Senior Bike Manager.
- Maintain high quality and quantity of work, service standards, and behaviour.
- Carry out daily running of the workshops and bike hire customer front.
- Repair and service customer bikes in addition to our extensive hire fleet, as well as preparation of ex-hire bikes for sale.
- Work to a job record system, meeting agreed deadlines in a fast-paced workshop environment.
- Maintain a safe and healthy work environment by establishing and enforcing organisation standards and adhering to legal regulations.
- Maintain a suitable level of industry knowledge and developments.
- Assist in the maintenance of suitable stock levels.
- Responsible for workshop and adjacent external areas tidiness.
- Act as an approachable source of information for customers wishing to make use of hire services, including discussing the merits of different products and packages.
- Contribute to team effort by accomplishing related results as needed.
- Attend and contribute to monthly team meetings.
- Pro-active attitude to maintaining and improving professional knowledge.
- Cover shop sales and customer service as required.
General team duties:
- To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.
- To co-operate with relevant health and safety legislation, policies and procedures in the performance of the duties of the post.
- To carry out the duties and responsibilities of the post in compliance with the Company’s equal opportunities policies.
- To maintain confidentiality and observe data protection and associated guidelines where appropriate.
- To understand and comply with the Company’s environmental policies.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Skills/Experience Required:
- Previous workshop experience within the bike industry.
- Qualified to minimum CYTECH Level 2.
- Hard working and passionate.
- Well versed with all our key brands, including but not limited to - Trek, SRAM, RockShox, Peatys and WTB.
- Able to prioritise workload.
- Excellent time management and ability to work under your own initiative.
- Excellent written and verbal communication skills, with a keen attention to detail.
- A keen interest in MTB and BikePark Wales.
- Citrus Lime POS and Workshop Module experience.
- Experience with Bosch E-Bike systems.
- Previous hire department experience.
- Ability to communicate in the Welsh language.
Bike Mechanic employer: Cytech Training
Contact Detail:
Cytech Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bike Mechanic
✨Tip Number 1
Get to know the team at BikePark Wales! Reach out on social media or visit the park to chat with current staff. Building a rapport can give you insider info and show your genuine interest in the role.
✨Tip Number 2
Show off your skills! If you have a chance, bring in a portfolio of your previous work or even a video showcasing your bike repairs. This hands-on evidence can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of key brands like Trek and SRAM. Being able to discuss specific products and your experience with them will demonstrate your passion and expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at BikePark Wales.
We think you need these skills to ace Bike Mechanic
Some tips for your application 🫡
Show Your Passion for Bikes: When writing your application, let us see your enthusiasm for mountain biking and the bike industry. Share any personal experiences or projects that highlight your love for bikes and how it aligns with our mission at BikePark Wales.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your Cytech qualifications and workshop experience, and don’t forget to mention your familiarity with key brands like Trek and SRAM.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and a well-structured application!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily keep track of your application status. Plus, it’s super simple!
How to prepare for a job interview at Cytech Training
✨Know Your Stuff
Make sure you brush up on your knowledge of bike mechanics, especially the brands mentioned in the job description like Trek and SRAM. Be ready to discuss specific repairs or services you've performed in the past, as this will show your expertise and passion for the role.
✨Show Your People Skills
Since the role involves interacting with customers, practice how you'll communicate with them. Think of examples where you've provided excellent customer service or resolved issues effectively. Being engaging and approachable can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your workload in a fast-paced environment. Share specific strategies you use to stay organised and meet deadlines, especially when working on multiple bikes or tasks at once. This will highlight your ability to thrive in their busy workshop.
✨Be Ready for Technical Questions
Expect some technical questions related to bike repairs and maintenance. Brush up on common issues and solutions, and be prepared to explain your thought process when diagnosing problems. This will showcase your analytical skills and attention to detail, which are crucial for the role.