At a Glance
- Tasks: Ensure 100% data centre uptime and perform maintenance on building systems.
- Company: CyrusOne is a top global data centre operator with cutting-edge digital infrastructure solutions.
- Benefits: Enjoy a supportive work culture, opportunities for personal development, and flexible working arrangements.
- Other info: CyrusOne values diversity and offers reasonable accommodations for applicants with disabilities.
- Why this job: Join a recognised Top Workplace and contribute to essential digital operations while growing your skills.
- Qualifications: GCSEs in Maths and English, plus 3 years' experience in a similar role required.
The predicted salary is between 30000 - 42000 £ per year.
## Facility TechnicianApply: LON3: Full time: Posted Today: R0008318The Role This is a critical engineering role with an enviable list of high-profile customers. CyrusOne’s primary aim is to maintain a 100% uptime and deliver best in class service whilst operating some of the most efficient and cost-effective DCs within the industry. This is Day engineer role with the core hours being (9am - 5pm) subject to business needs and will be used to provide Data Centre operations and engineering cover for our London sites.The role supports the Data Centre supervisor in overall responsibility for the buildings’ Electrical and Mechanical systems, both from a preventative and reactive maintenance perspective. Change management and incident management are also key elements of this role. This person must possess strong verbal and written communication skills. They will work closely with the supervisor with the planning of the day to day works and provide continuity across the shifts.## Key Responsibilities• Proficient in the complete end-to-end use of ServiceNow, Zendesk, MCIM, ProxyClick,and any proprietary software packages for booking work, monitoring tickets, andtraining engineers.• Perform PPMs and onsite management of contractors' PPMs and service repairs oncritical data centre systems, along with all associated administrative duties (UPS,SBM, PDU, Generators, ATS, STS, Chillers, CRAH, AHU, Humidifiers, Building Controls,etc.).• Conduct isolation, earthing, and reinstatement of critical data centre electrical andmechanical equipment and systems as required, following CyrusOne safety rules.• Read, review, and amend data centre electrical/mechanical system drawings.• Control of confined spaces where applicable.• Monitor BMS, respond to critical and non-critical alarms while on site, performdiagnostics, follow escalation procedures, coordinate repairs, and process relatedadministrative tasks.• Monitor and perform customer requests 24x7x365 and escalate when required as perescalation procedure with SLA timeframe.• Manage common shift mailbox and action items in a timely manner.• Operate and inspect critical infrastructure on site, determine systems are functioningas per design, and that maintenance is performed in accordance with manufacturersrecommendations and/or CyrusOne policy and procedure.• Write, Review, Dry-Run and Modify CyrusOne’s Safe system of Works to reduce HumanError and ensure 100% uptime of the site.• Must maintain a minimum of HVAP Status and relevant qualifications whilst in the role,perform switching frequently and cover out-of-hours support when business needsdictate.• Perform Reactive / Remedial works as raised on ticketing system on all CriticalEquipment and building infrastructure.• Cover shift including nights at short notice when the business requires it.• Facilitate the management and execution of audit-related tasks pertaining to health,safety, and operations.• Ensure that Method Statements and Risk Assessments are prepared for all taskscarried out to ensure safe working practices. Scrutiny of sub-contractors’ RAMS,competency records, and company QHSE requirements prior to PTW/ATW andcustomer QHSE control procedures.• Ensure the provision of a safe and healthy working environment, and ensurecompliance with all company policies and procedures, as well as client site policies,procedures and working arrangements, as required. Including raising and escalating ofhazards when raised by staff.• Must adhere to CyrusOne PPE and company uniform polices.Accountabilities• Accountable to Data Centre Supervisor and Data Centre Manager.• The post holder does not have any directly reporting staff.• This post carries no direct budgetary responsibility.Education• Recognised formal Electrical or Mechanical training (City and Guilds etc.).• Knowledge and operation of critical building infrastructure (e.g., electrical, mechanicaland fabric).• Security Cleared to BPSS and SC levels.Training• Working as a Building Service Engineer in a critical environment.• DC experience.• Team working.• Undertaking multi-discipline engineering tasks.• HVAP appointment 3 months from completion of the AP1 course.Experience(Essential)• Strong written, verbal & PC communication skills.• Ability to prioritise work tasks.• Adaptable and flexible in approach to work requirements.• Effective problem-solving skills.• Ability to remain calm under pressure.• Reliable.• Conscious & detailed approach to all work activities.• Results/tasks orientated.• Ability to perform tasks that require physical fitness.• Good decision-making skills in an outage situation.• Must be able to work continental shift pattern.(Desirable)• Fire system experience.• First aid.• Understanding of Risk Assessment & permit to work requirements.• Understanding of waste management & documentation.• Knowledge of NICEIC certification and documenting requirements.• HVAP experience.• Mechanical system experience.• Controls/BMS systems experience.Aptitudes• Positive and confident.• Supportive team member & role model to others within the maintenance team.• Professional approach & demeanour; producing quality workmanship at all times witha smart appearance.Character• Committed to the delivery of excellent customer service.• Positive contribution to supporting the business as it strives for “best in class”.• Calm manner, able to work under pressure.• Able to make sound decisions when needed.• Physically fit and able to carry tools and components by hand up to 20kg.• Able to ascend and descend vertical access equipment.• Able to work at heights.Circumstances• Must be willing to provide holiday and sickness cover at short notice and be flexible intheir working patterns.• Must be able to work continental shift pattern.• Work and travel between all London Facilities.This Job Description is a guide to the work that you will be required to undertake. It maybe changed from time to time to meet changing circumstances. It does not form part ofyour contract of employmentCyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. #J-18808-Ljbffr
Facility Technician employer: CyrusOne
CyrusOne is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and continuous improvement initiatives, ensuring that our team members thrive in their careers while contributing to significant cost savings and vendor management strategies. Join us to be part of a dynamic environment where your expertise in procurement will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Facility Technician
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like CyrusOne.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like CyrusOne, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like CyrusOne and may help you secure that full-time position sooner!
We think you need these skills to ace Facility Technician
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at CyrusOne.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Facility Technician role at CyrusOne. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at CyrusOne
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at CyrusOne.
