At a Glance
- Tasks: Lead the technical design and implementation of ServiceNow solutions for GRC/IRM projects.
- Company: Join a forward-thinking organisation focused on governance, risk, and compliance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on Agile methodologies and career advancement.
- Why this job: Make a significant impact by transforming risk management processes with innovative technology.
- Qualifications: 5-8 years of ServiceNow experience and strong leadership skills required.
The predicted salary is between 69750 - 85250 £ per year.
We are looking for an experienced ServiceNow Technical Lead to support a major GRC/IRM implementation project. The project will migrate the organization's Governance, Risk & Compliance processes from Archer GRC to ServiceNow, covering areas including Information Security, Enterprise Risk, Data Privacy, Third-Party Risk, and Business Continuity.
The Technical Lead will be responsible for the technical design, architecture, development and implementation of the ServiceNow solution and will provide technical leadership to the wider implementation team.
- Technical design and architecture of the ServiceNow GRC/IRM solution.
- Design and oversee Entity Mapping to support the IRM implementation.
- Configure and develop ServiceNow solutions, including workflows, integrations and custom applications.
- Work with Product Owners, Business Analysts, Risk teams, IT Project Managers and other stakeholders to understand and translate requirements into technical solutions.
- Ensure solutions comply with enterprise architecture and technical standards.
- Lead technical activities across development, testing, deployment and post-go-live support.
- Oversee data migration and system integrations, including technical documentation.
- Provide technical leadership and mentoring to ServiceNow developers and other implementation team members.
- Identify technical risks and recommend appropriate solutions or alternative technologies where required.
- Support Agile/hybrid delivery, including sprint planning and technical delivery activities.
Requirements:
- 5–8+ years of ServiceNow experience.
- Strong hands-on experience with ServiceNow GRC / IRM.
- Experience with several of the following: Integrated Risk Management (IRM), Governance, Risk & Compliance (GRC), Security Operations (SecOps), Privacy Management, Third-Party Risk Management, Business Continuity Management (BCM).
- Experience designing and delivering complex ServiceNow implementations.
- Strong knowledge of ServiceNow integrations, workflows, development and configuration.
- Experience with data migration and application integration.
- 10+ years of overall IT/project implementation experience preferred.
- Understanding of information security, enterprise risk and data privacy.
- Experience leading technical teams or mentoring developers.
- Strong stakeholder communication and problem-solving skills.
- Experience working with Agile or hybrid methodologies.
- Bachelor's degree in Computer Science, IT or a related field.
ServiceNow Technical Lead (LATAM) employer: Cypher Consulting Europe
Join a forward-thinking organisation that values innovation and collaboration, where as a Principal Data Engineer, you will play a pivotal role in shaping our data infrastructure. We offer a dynamic work culture that encourages continuous learning and professional growth, alongside competitive compensation and flexible working arrangements. Located in a vibrant area, our company provides unique opportunities to engage with cutting-edge technologies and contribute to impactful data-driven projects.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Lead (LATAM)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cypher Consulting Europe values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cypher Consulting Europe might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cypher Consulting Europe!
✨Direct Apply to Cypher Consulting Europe
Let's not forget to apply directly through the Cypher Consulting Europe website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Technical Lead (LATAM)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cypher Consulting Europe.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cypher Consulting Europe. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cypher Consulting Europe
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
