At a Glance
- Tasks: Respond to client queries and support sales teams in a fast-paced environment.
- Company: Join a dynamic company focused on client satisfaction and collaboration.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a diverse team that values equality and inclusion.
- Why this job: Make a real impact by ensuring excellent service and client loyalty.
- Qualifications: Strong communication skills and experience in a target-driven environment.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- Respond promptly and professionally to internal and external client queries, ensuring excellent service at all times.
- Collaborate with internal teams to ensure client requests are actioned within agreed timescales.
- Support Sales teams by ensuring compliance with company policies and procedures.
- Liaise with distributors, chasing and following up on orders to ensure timely shipment.
- Manage internal sales processes, including order processing, contract administration, quote generation, and maintenance renewals.
- Actively manage and update tickets, escalating issues where appropriate.
- Maintain online catalogues, ensuring pricing and product information is accurate and up to date.
- Support sales activity by contributing data to proposals, RFIs, and RFPs when required.
Success Looks Like
- High levels of client satisfaction and loyalty.
- Accurate processing of orders and returns within agreed SLAs.
- 100% of client requests responded to or escalated in line with SLA agreements.
Essential Experience
- Working in a fast‑paced, high‑performing, and target‑driven environment.
- Excellent written and spoken English.
- Excellent time management skills and ability to work to tight deadlines.
- Strong communication skills and confidence engaging with clients and colleagues.
- Ability to quickly learn new systems and processes.
- A collaborative mindset with a strong customer focus.
- Strong Microsoft Office skills (Outlook, Excel, Word).
- Experience using CRM or order management systems.
- Experience working in a globally diverse organisation, with an interest in equality, diversity, and inclusion.
Desirable Experience
- Previous experience in a sales or client‑facing environment.
- Experience working in a globally diverse organisation, with an interest in equality, diversity, and inclusion.
Inside Sales Associate in Manchester employer: Cyod
As an Inside Sales Associate, you will thrive in a dynamic and supportive work environment that prioritises client satisfaction and employee development. Our company fosters a culture of collaboration and inclusivity, offering ample opportunities for professional growth while ensuring a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as access to diverse markets and a strong commitment to equality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Associate in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Inside Sales Associate role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for sales roles and practice your responses. We want you to shine when discussing your experience with client queries and order management.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your strong communication and time management abilities. Use examples from your past experiences to highlight how you’ve successfully managed client requests and collaborated with teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Inside Sales Associate in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Inside Sales Associate role. Highlight your experience in client operations and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your application. Demonstrate your ability to engage with clients and colleagues effectively. Remember, we love a good story, so share examples of your past experiences!
Highlight Your Time Management Abilities:We’re looking for someone who can juggle multiple tasks and meet tight deadlines. In your application, mention specific instances where you successfully managed your time and prioritised tasks. This will show us you can thrive in our fast-paced environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Cyod
✨Know Your Stuff
Before the interview, make sure you understand the role of an Inside Sales Associate. Familiarise yourself with client operations, order processing, and how to handle queries. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully engaged with clients or resolved issues in the past. This will demonstrate your ability to connect with both clients and colleagues.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving skills. Think about times when you had to manage tight deadlines or collaborate with teams. Prepare specific examples that highlight your time management and collaborative mindset.
✨Highlight Your Tech Savvy
As the role involves using CRM and order management systems, be ready to discuss your experience with these tools. If you’ve used Microsoft Office extensively, mention how you’ve leveraged it to improve efficiency in your previous roles.
