At a Glance
- Tasks: Support a high-quality People and Culture service and enhance employee experience.
- Company: Join a dynamic organisation focused on people and culture.
- Benefits: Generous annual leave, flexible working, and professional development opportunities.
- Other info: Hybrid working available with excellent career growth potential.
- Why this job: Make a real impact on employee relations and organisational culture.
- Qualifications: CIPD Level 3 or above and HR advisory experience required.
The predicted salary is between 34349 - 34349 € per year.
We are seeking to appoint an experienced and motivated People and Culture Officer to support the delivery of a high-quality, professional and customer-focused People and Culture service. This is an excellent opportunity for an HR professional to contribute to a broad portfolio of people activity, supporting organisational priorities, statutory responsibilities and the delivery of an effective employee experience across the organisation.
About the Role
Reporting to the Senior Business Partner People and Culture, the postholder will support the delivery of a responsive, efficient and compliant People and Culture service across the organisation. The role involves contributing to a broad range of HR activity, ensuring services are delivered in line with organisational objectives, legislative requirements and good practice. This is an opportunity to play a key role in supporting managers and colleagues, maintaining high standards of service delivery and contributing to continuous improvement across the employee lifecycle. This is a 35‑hour post with hybrid and flexible working arrangements available.
Main Duties and Responsibilities
- Provide excellent People and Culture support and responsive customer service across the organisation.
- Support day‑to‑day HR activity, helping to ensure performance targets and service standards are met.
- Contribute to employee relations casework, including performance, ill health, disciplinary and grievance matters.
- Support policy and procedure reviews and help deliver guidance and training in key areas such as equality, diversity, data protection and health and safety.
- Lead and support learning and development activity, including programme design, delivery and monitoring.
- Maintain accurate employee records, prepare payroll information and produce management information reports.
- Use data, insights and feedback to identify service improvements and support continuous development.
- Promote organisational values, equality, inclusion, compliance and a positive team culture.
Person Specification
- CIPD Level 3 or above, or a relevant HR qualification.
- Experience of advising colleagues on HR matters and supporting employee relations casework.
- Experience of monitoring budgets, using HR systems and producing meaningful management information.
- Knowledge of employment law, data protection and health and safety legislation.
- Experience of learning and development systems or programmes.
- Strong communication, collaboration, problem‑solving and attention to detail.
- The ability to build effective relationships and work confidently across teams.
- A commitment to organisational values and continuous improvement.
Desirable: experience in the housing sector, trade union engagement and Welsh language skills.
What we offer
- Annual leave entitlement of 25 days, increasing to 30 days depending on length of service.
- All Bank Holidays as set out by Government plus 4 complimentary days.
- Free eye tests.
- Free flu vaccinations annually (claimed via expenses).
- Enhanced sickness, family leave and redundancy benefits, well above statutory minimum.
- Employee Assistance Programme.
- Reduced membership rates at local fitness club.
- Trust Clock.
- Hybrid and flexible working arrangements available.
- Professional subscription paid per year.
- Volunteering opportunities.
- Development opportunities.
- Cycle to Work Scheme.
People & Culture Officer (Fixed Term) in Wales employer: Cynon Taf Community Housing Group
Join our dynamic team in Abercynon as a People & Culture Officer, where you will play a pivotal role in enhancing the employee experience through a supportive and inclusive work culture. We offer a competitive salary, generous annual leave, and a range of benefits including hybrid working options, professional development opportunities, and a commitment to employee wellbeing. Our organisation values continuous improvement and collaboration, making it an excellent place for HR professionals to thrive and make a meaningful impact.
Contact Detail:
Cynon Taf Community Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Officer (Fixed Term) in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show how you can contribute to their People and Culture goals. Plus, it’ll make you stand out as someone who genuinely cares about the organisation.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience with employee relations and HR activities, so you can confidently showcase your expertise when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace People & Culture Officer (Fixed Term) in Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People & Culture Officer role. Highlight your relevant experience and skills that match the job description, especially in HR activities and employee relations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've contributed to HR initiatives and supported organisational priorities in the past.
Showcase Your Qualifications:Don’t forget to mention your CIPD Level 3 or any relevant HR qualifications. We want to see how your education aligns with our needs, so make it stand out!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Cynon Taf Community Housing Group
✨Know Your Stuff
Make sure you brush up on your HR knowledge, especially around employment law and employee relations. Familiarise yourself with the key responsibilities of the People & Culture Officer role and be ready to discuss how your experience aligns with these.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent support across the organisation, think of examples where you've delivered top-notch customer service in an HR context. Be prepared to share specific situations where you resolved issues or improved processes.
✨Demonstrate Your Commitment to Values
This position is all about promoting organisational values and a positive team culture. Reflect on how you've contributed to similar initiatives in the past and be ready to discuss how you would uphold these values in your new role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle employee relations casework. Think through potential scenarios you might encounter and how you would approach them, showcasing your analytical and empathetic skills.
