At a Glance
- Tasks: Manage customer billing, collections, and bookkeeping for a fast-growing SaaS company.
- Company: Join Cynomi, an innovative AI-powered Security Growth platform.
- Benefits: Remote work, exposure to finance operations, and a meaningful mission.
- Other info: Work with a global team while based in Northern Ireland.
- Why this job: Take ownership from day one and make a real impact in cybersecurity.
- Qualifications: 3-5 years in finance operations, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As Finance Operations Specialist at Cynomi, you will be a key member of our finance team, owning the day-to-day finance operations that keep the business running: customer billing, collections, payables, and bookkeeping. Reporting to the Director of Finance, you will manage subscription billing in Maxio, lead accounts receivable collections — including direct phone and email contact with customers — and support accounts payable and general finance work.
This role carries real responsibility from day one: you will work with Xero, company bank accounts, HubSpot, and other sensitive financial data. We are looking for someone with impeccable integrity, discretion, and attention to detail — a person we can trust completely.
Cynomi is an AI-powered Security Growth platform that helps MSPs and MSSPs deliver CISO-level cybersecurity and compliance services.
We simplify complex cybersecurity work into scalable, automated workflows, empowering service providers to boost revenue, efficiency, and client trust. Backed by leading global investors, Cynomi is growing fast, enabling hundreds of MSPs worldwide to thrive in the ever-changing cybersecurity landscape.
- Manage customer billing and invoicing in Maxio, including new subscriptions, renewals, upgrades, and credits, ensuring invoices are accurate and issued on time.
- Own accounts receivable collections: monitor the AR aging report, proactively call and email customers to collect overdue balances, negotiate payment timelines, and escalate issues to the Director of Finance when needed.
- Support accounts payable: process vendor invoices, manage approvals, prepare payment runs, and handle supplier queries.
- Perform day-to-day bookkeeping in Xero: bank and credit card reconciliations, journal entries, and general ledger maintenance.
- Support the month-end close process: reconciliations, accruals, prepayments, and supporting schedules.
- Keep billing and customer data consistent across Maxio, Xero, and HubSpot, flagging and resolving discrepancies.
- Respond to customer billing queries promptly and professionally, protecting both revenue and customer relationships.
- Assist with audits, VAT and tax filings, expense management, and ad hoc finance projects as directed by the Director of Finance.
- 3–5 years of hands-on experience in bookkeeping, accounts, or finance operations.
- Impeccable integrity and discretion — this role involves access to bank accounts, Xero, and sensitive customer and company data. Strong references are essential and background checks will be conducted.
- Proven experience with cloud accounting software — Xero strongly preferred.
- Experience in accounts receivable collections, comfortable and confident calling customers about overdue invoices while keeping relationships positive.
- Strong attention to detail, well organized, and able to manage multiple deadlines independently in a remote setting.
- Excellent written and verbal communication in English.
- Based in Northern Ireland, with availability for occasional in-person meetings.
- Work with North American customers - Willing for a later finish twice a week.
- IATI or AAT qualification, or part-qualified accountant (ACCA/CIMA), or equivalent.
- Experience with Maxio or comparable subscription billing platforms (Chargebee, Recurly, Zuora).
- Familiarity with HubSpot or other CRM systems.
- Experience in a B2B SaaS or technology scale-up environment.
- Experience working with multi-currency transactions and international customers.
- Real ownership from day one — run billing, collections, and payables for a fast-growing global SaaS company.
- Work closely with the Director of Finance and gain broad exposure to SaaS finance: subscription billing, revenue operations, and international operations.
- Meaningful mission — help MSPs and MSSPs deliver enterprise-grade cybersecurity services at scale.
- AI-native environment — work with a team that actively embraces AI and automation to improve how we operate.
- Remote role based in Northern Ireland — join a global team while working close to home.
Finance Operations Specialist in London employer: Cynomi
Cynomi is an exceptional employer, offering a dynamic work environment where Finance Operations Specialists can take real ownership of their roles from day one. With a strong focus on employee growth and a meaningful mission to enhance cybersecurity services globally, team members benefit from a supportive culture that embraces AI and automation, all while enjoying the flexibility of a remote role based in Northern Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Operations Specialist in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Cynomi. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance Operations Specialist in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Cynomi.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Cynomi's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Cynomi
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Cynomi.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Cynomi will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Cynomi employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
