Cyngor Sir Ceredigion County Council is seeking an enthusiastic Contact Centre Advisor to join our Customer Contact team. You will handle high volume telephone enquiries and provide high quality information and guidance in line with council policies, while remaining polite and solution-focused.
The role supports work-life balance with a discretionary hybrid working option (home or office) subject to conditions, with benefits including generous leave, pension and wellbeing packages.
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Hybrid Contact Centre Advisor β Customer Care in Aberystwyth employer: Cyngor Sir Ceredigion County Council
Cyngor Sir Ceredigion County Council is an excellent employer, offering a supportive work culture that prioritises the safety and well-being of both staff and students. With a commitment to inclusivity and individual assessment, employees can expect growth opportunities within a community-focused environment, making it a rewarding place to contribute to the educational sector in Aberystwyth.
Contact Details:
Cyngor Sir Ceredigion County Council Recruitment Team