SUPPORTED ACCOMMODATION OFFICER (CN

SUPPORTED ACCOMMODATION OFFICER (CN

Cardiff Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals in accommodation, providing advice and fostering positive relationships.
  • Company: Cardiff Council's Supported Accommodation Service, dedicated to helping those in housing need.
  • Benefits: Full-time permanent role with a supportive team and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
  • Qualifications: Experience with complex behaviours and a passion for helping others is a plus.
  • Other info: Dynamic work environment with a focus on teamwork and community impact.

The predicted salary is between 30000 - 42000 Β£ per year.

Cardiff Councils Supported Accommodation Service provides accommodation, advice and support to vulnerable single people in housing need.

Our services run 24/7, 365 days a year and due to recent changes our service has expanded to meet the needs of the people accessing our provision.

About the job

We are recruiting for a post within our Complex Needs Service.

The successful candidate will be required to undertake 3 shifts per week (8am-8pm) on a rota pattern which include bank holidays and weekends.

The Supported Accommodation Officer role is an exciting opportunity for committed to deliver accommodation provision provided to single people.

The post will form part of a team who are responsible for all aspects of managing a supported accommodation unit including building management, housing management, day-to-day running of the service and engaging with residents.

What We Are Looking For From You

We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.

This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference.

Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

The working environment can be challenging so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service.

Additional information

These posts are subject to Disclosure and Barring Service Enhanced checks.

These vacancies are suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

As this is such an interesting role, we would encourage you to have an informal conversation in advance with Naomi Pearson – Supported Accommodation Manager who can be contacted by email at NRPearson@cardiff.gov.uk – 07970717152.

Please note the Council does not accept CV’s. When completing the supporting information section of your application,

Please ensure you refer to the below located on our website: Important information you need read in order to complete your application:

  • Application Guidance
  • Applying for jobs with us
  • Behavioural Competency Framework Additional Information
  • Employee Charter
  • Recruitment of Ex-Offenders
  • Privacy Notice

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent

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SUPPORTED ACCOMMODATION OFFICER (CN employer: Cyngor Caerdydd/Cardiff Council

Cardiff Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the vulnerable individuals they serve. With opportunities for professional growth and development within the Complex Needs Service, staff are empowered to make a meaningful impact in the community while enjoying a flexible working pattern that accommodates personal commitments. The council's commitment to diversity and its proactive approach to employee engagement make it a rewarding place to work for those passionate about social care.
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Contact Detail:

Cyngor Caerdydd/Cardiff Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land SUPPORTED ACCOMMODATION OFFICER (CN

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Cardiff Council and their Supported Accommodation Service. Understanding their mission and values will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Think about the types of questions you might be asked, especially around handling complex behaviours. Practising your responses can help you feel more confident and articulate during the actual interview.

✨Tip Number 3

Show your passion! When you're chatting with the interviewers, let your enthusiasm for helping vulnerable individuals shine through. Share any relevant experiences that highlight your commitment to making a difference.

✨Tip Number 4

Follow up! After your interview, don’t forget to send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!

We think you need these skills to ace SUPPORTED ACCOMMODATION OFFICER (CN

Relationship Building
Understanding of Complex Behaviours
Crisis Management
Calmness Under Pressure
Housing Management
Service Management
Communication Skills
Teamwork
Problem-Solving Skills
Empathy
Adaptability
Motivation
Creativity

Some tips for your application 🫑

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Supported Accommodation Officer and how your experience aligns with it.

Tailor Your Supporting Information: When filling out the supporting information section, be specific! Highlight your relevant experience and skills that match the role. We want to see how you can make a difference in our team.

Show Your Passion: Let your enthusiasm shine through! We’re looking for dynamic individuals who are committed to helping vulnerable people. Share why this role excites you and how you can contribute to our mission.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, you’ll find all the important info you need to complete your application there.

How to prepare for a job interview at Cyngor Caerdydd/Cardiff Council

✨Know the Service Inside Out

Before your interview, make sure you understand Cardiff Council's Supported Accommodation Service. Familiarise yourself with their mission, the types of support they provide, and the specific needs of vulnerable individuals. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute.

✨Showcase Your Experience

Be ready to discuss your previous experience working with individuals who have complex behaviours. Prepare specific examples that highlight your ability to remain calm under pressure and foster positive relationships. This will show the interviewers that you have the skills needed for this challenging environment.

✨Engage with the Team Spirit

Since the role involves being part of a team, emphasise your collaborative skills during the interview. Share instances where you've successfully worked with others to achieve a common goal, especially in high-pressure situations. This will illustrate your ability to fit into their dynamic team.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the challenges they face. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage directly with the interviewers.

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