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- Tasks: Manage supported accommodation for homeless families and oversee a dedicated team.
- Company: Join Cardiff Council's Families Support and Accommodation Service, making a real difference in the community.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and job share options.
- Why this job: Be part of a dynamic team focused on positive outcomes and equality for vulnerable families.
- Qualifications: Looking for motivated individuals with strong relationship-building skills and a commitment to inclusion.
- Other info: This role is temporary until March 2026 and requires enhanced DBS checks.
The predicted salary is between 30000 - 42000 Ā£ per year.
Cardiff Councils Families Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need.
Our services run 24/7 365 days a year.
We have recently had rapid expansion and our service has had to make large changes.
About the job
This post is temporary until 31st March 2026.
The Supported Accommodation team for families are based across multiple localities in the city with further developments planned.
The role involves day-to-day management of a portfolio of supported accommodation, which provides emergency housing for clients who are homeless and assessed as priority need.
The service operates 24/7 365 days a year managing staff members across multiple locations.
We deliver in a trauma informed way and in partnership with multi-agency colleagues delivering diversionary activities.
As the Senior Supported Accommodation Officer, you will have the opportunity to develop the practice of others within the team through joint working and supervision. You will also be responsible for managing the performance and development of a team of Supported Accommodation Officers.
Who we are looking for
We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.
Within the team, you will work with other Senior Officers, delivering and developing our support provision for homeless families.
You will have a strong and demonstrable commitment to strength-based approaches, a dedication to working in an outcome-focussed way and a keen interest in your on-going professional development, striving for excellence.
You will be committed to working in a way that promotes equality and inclusion for all our citizens.
Additional information
This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for job share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than those in English.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
For more information or to have an informal conversation about the role, please contact Jess Ellwood, who can be contact by email at:jessica.ellwood2@cardiff.gov.uk
Please note the Council does not accept CVās. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read to complete your application: ā
Job Category Housing
Department Housing & Communities
Working Pattern/Contract Type Full Time Temporary
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Senior Supported Accommodation Officer (Families) employer: Cyngor Caerdydd/Cardiff Council
Contact Detail:
Cyngor Caerdydd/Cardiff Council Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior Supported Accommodation Officer (Families)
āØTip Number 1
Familiarise yourself with the specific challenges faced by families in supported accommodation. Understanding the unique needs of this demographic will help you demonstrate your commitment to providing tailored support during interviews.
āØTip Number 2
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
āØTip Number 3
Research trauma-informed care practices and strength-based approaches. Being able to discuss these concepts confidently will show your dedication to the role and your understanding of effective support strategies for vulnerable families.
āØTip Number 4
Reach out to Jess Ellwood for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your approach when applying through our website.
We think you need these skills to ace Senior Supported Accommodation Officer (Families)
Some tips for your application š«”
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Supported Accommodation Officer position. Highlight key skills such as team management, trauma-informed care, and commitment to equality and inclusion.
Tailor Your Supporting Information: When filling out the supporting information section, directly address how your experience aligns with the role's requirements. Use specific examples that demonstrate your ability to foster positive relationships and manage a team effectively.
Showcase Your Commitment: Emphasise your dedication to strength-based approaches and outcome-focused work. Mention any relevant training or professional development that showcases your commitment to excellence in this field.
Proofread Your Application: Before submitting, carefully proofread your application to ensure it is free from errors and clearly communicates your qualifications. Make sure all information is accurate and original, as the council values honesty in applications.
How to prepare for a job interview at Cyngor Caerdydd/Cardiff Council
āØUnderstand the Role
Make sure you thoroughly understand the responsibilities of a Senior Supported Accommodation Officer. Familiarise yourself with the day-to-day management of supported accommodation and the importance of trauma-informed care, as this will be crucial in your interview.
āØShowcase Your Experience
Prepare to discuss your previous experience in managing teams and working with vulnerable populations. Highlight any specific examples where you've successfully fostered positive relationships or implemented strength-based approaches.
āØDemonstrate Commitment to Professional Development
Be ready to talk about your ongoing professional development and how it aligns with the role. Discuss any relevant training or certifications that showcase your dedication to excellence in service delivery.
āØEmphasise Equality and Inclusion
Since the role requires a commitment to promoting equality and inclusion, prepare examples of how you've worked to ensure these values in your previous roles. This will show your alignment with the council's mission and values.
