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- Tasks: Lead quality assurance strategies for children and adult services in Cardiff.
- Company: Join Cardiff Social Services, dedicated to supporting citizens with care and compassion.
- Benefits: Enjoy a full-time permanent role with opportunities for professional development.
- Why this job: Make a real impact in social work while promoting best practices across the workforce.
- Qualifications: Experience in social work management and strong organisational skills are essential.
- Other info: This role requires registration with Social Care Wales and a DBS check.
The predicted salary is between 36000 - 60000 £ per year.
Cardiff Social Services is seeking a Quality Assurance Manager to lead on the implementation of a Quality Assurance and Audit Strategy for Children and Adult Services and robust Quality Assurance Processes across the Directorate.
As Quality Assurance Manager, you will join a committed team dedicated to providing care and support to the Citizens of Cardiff. This role will suit an experienced social worker who believes in the value of social work and thrives on continuous development and service improvement.
What We Are Looking For From You:
- Strong organisational skills and attention to detail
- Experience of managing others
- Ability to exercise a leadership and challenge function with team managers and social work practitioners
- Ability to identify areas for policy and practice improvement and lead on their implementation
You will work closely with the teams to disseminate good practice across the workforce and raise expectations that the work we do will be of the highest standard. If you’re someone who is used to working in a fast-paced environment, believes in the value of social work, and can promote a ‘best practice first’ culture across the workforce, then this might be the role for you.
Additional Information:
This post is subject to a Disclosure and Barring Service Enhanced check. This post has a requirement for registration with Social Care Wales. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the information located on our website.
Job Category: Social Services - Childrens
Working Pattern/Contract Type: Full Time Permanent
QUALITY ASSURANCE MANAGER employer: Cyngor Caerdydd/Cardiff Council
Contact Detail:
Cyngor Caerdydd/Cardiff Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QUALITY ASSURANCE MANAGER
✨Tip Number 1
Familiarise yourself with Cardiff Social Services' current Quality Assurance and Audit Strategy. Understanding their existing processes will help you demonstrate how your experience aligns with their goals during interviews.
✨Tip Number 2
Network with professionals in the social work field, especially those who have experience in quality assurance roles. Engaging with them can provide insights into the challenges and expectations of the role, which you can leverage in discussions with the hiring team.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to implement policy improvements. Being ready to discuss specific instances where you've driven change will set you apart from other candidates.
✨Tip Number 4
Stay updated on best practices in social work and quality assurance. Showing that you are committed to continuous development will resonate well with the values of Cardiff Social Services and highlight your dedication to service improvement.
We think you need these skills to ace QUALITY ASSURANCE MANAGER
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Assurance Manager position. Highlight key attributes such as leadership, organisational skills, and experience in social work that you possess.
Tailor Your Supporting Information: In the supporting information section, specifically address how your experience aligns with the role's requirements. Use examples from your past work to demonstrate your ability to manage teams, implement quality assurance processes, and improve practices.
Highlight Relevant Experience: Make sure to emphasise any previous roles where you have led quality assurance initiatives or worked in social services. Detail your achievements in these roles to showcase your capability to meet the expectations of Cardiff Social Services.
Follow Application Guidelines: Since the Council does not accept CVs, ensure that you strictly follow their application format. Provide all required information clearly and concisely, and double-check for any specific instructions on their website before submitting your application.
How to prepare for a job interview at Cyngor Caerdydd/Cardiff Council
✨Showcase Your Leadership Skills
As a Quality Assurance Manager, you'll need to demonstrate your ability to lead and challenge team managers. Prepare examples from your past experiences where you've successfully managed teams or implemented changes that improved service delivery.
✨Highlight Your Organisational Skills
Strong organisational skills are crucial for this role. Be ready to discuss how you prioritise tasks, manage multiple projects, and ensure attention to detail in your work. Consider sharing specific tools or methods you use to stay organised.
✨Discuss Continuous Improvement
The role requires a commitment to continuous development and service improvement. Think about instances where you've identified areas for improvement in your previous roles and how you led those initiatives to successful outcomes.
✨Emphasise Your Understanding of Safeguarding
Given the focus on safeguarding and child protection, it's essential to convey your understanding of these priorities. Be prepared to discuss your experience with safeguarding practices and how you ensure the safety and well-being of vulnerable individuals.
