Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support adults with mental health issues in their recovery journey through structured day services.
- Company: Join Ty Canna Outreach Service, a dedicated team in Cardiff focused on mental health support.
- Benefits: Enjoy flexible part-time hours and the chance to make a real difference in people's lives.
- Why this job: Be part of an innovative project that empowers individuals to achieve their goals and aspirations.
- Qualifications: Experience in coordinating day services and working with complex needs in mental health is essential.
- Other info: Welsh language skills are a plus; applications welcome in both English and Welsh.
Ty Canna Outreach Service – Mental Health.
We are a small team based in Ty Canna, Canton, Cardiff providing a high quality community service to adults with mental health issues and enabling them to move through recovery.
We receive our referrals from Community Mental Health Teams and will be working closely with other agencies.
About the job
We are looking to recruit a Day Service Officer to join the team.
This is an exciting project that aims to enable people to move through recovery through providing a structure to their week.
The successful applicant will work alongside managers to co-ordinate this busy service.
An assertive approach is required to help people work towards goals, hopes and aspirations.
The ability to work in collaboration with other services is required as well as the ability to signpost to key agencies.
What We Are Looking For From You
The successful applicant needs to have experience of co-ordinating day services and undertaking day service plans and reviews.
Experience of supervising staff to ensure a high quality day service is delivered to people
We would like to hear from you if you are innovative, enthusiastic and highly motivated, with excellent communication and IT skills.
Experience in the field of working within mental health provision is required and working with people with complex needs.
The successful candidate will also be organised , creative and excited at the opportunity to help people with mental health issues realise their potential and move forward with their lives.
The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
Additional information
This post is part time and will work 18.5 hours per week.
We need you to be flexible in both working hours and location and that might include occasional weekends and evenings.
A full, valid driving license and the use of a car is desirable.
This post is subject to a Disclosure and Barring Service Enhanced check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role and how to apply, please contact Bethan Webb (Phone 02920 641530).
Please note the Council does not accept CVās. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
ā¢ Application Guidance
ā¢ Applying for jobs with us
ā¢ Behavioural Competency Framework
Additional Information:-
ā¢ Recruitment Pack
ā¢ Employee Charter
ā¢ Recruitment of Ex-Offenders
ā¢ Privacy Notice
Job Category Communities
Department Housing & Communities
Working Pattern/Contract Type Part Time Permanent
#J-18808-Ljbffr
DAY SERVICE OFFICER employer: Cyngor Caerdydd/Cardiff Council
Contact Detail:
Cyngor Caerdydd/Cardiff Council Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land DAY SERVICE OFFICER
āØTip Number 1
Familiarise yourself with the specific needs of adults with mental health issues. Understanding their challenges and aspirations will help you demonstrate your empathy and commitment during the interview.
āØTip Number 2
Network with professionals in the mental health field. Attend local events or workshops to connect with others who work in similar roles, as they may provide insights or even referrals that could strengthen your application.
āØTip Number 3
Prepare examples of how you've successfully coordinated day services in the past. Be ready to discuss specific situations where your organisational skills made a positive impact on service delivery.
āØTip Number 4
If you speak Welsh or other community languages, be sure to highlight this during your interactions. It can set you apart from other candidates and show your commitment to inclusivity in the service.
We think you need these skills to ace DAY SERVICE OFFICER
Some tips for your application š«”
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Day Service Officer position. Highlight key skills such as experience in coordinating day services and working with individuals with mental health issues.
Tailor Your Supporting Information: In the supporting information section, specifically address how your experience aligns with the role. Use examples from your past work to demonstrate your ability to supervise staff and deliver high-quality services.
Showcase Your Skills: Emphasise your communication and IT skills, as well as your innovative and enthusiastic approach. If you have language skills, particularly in Welsh or community languages, make sure to mention them as they are advantageous for this role.
Follow Application Guidelines: Ensure you read the application guidance provided on the website. Pay attention to the Behavioural Competency Framework and other important documents to ensure your application meets all necessary criteria.
How to prepare for a job interview at Cyngor Caerdydd/Cardiff Council
āØShow Your Passion for Mental Health
Make sure to express your enthusiasm for working in mental health during the interview. Share personal experiences or motivations that led you to this field, as it will demonstrate your commitment to helping others on their recovery journey.
āØHighlight Your Coordination Skills
Since the role involves co-ordinating day services, be prepared to discuss your previous experience in managing similar projects. Provide specific examples of how you've successfully organised activities or services and the positive outcomes that resulted.
āØDemonstrate Collaboration Abilities
The job requires working closely with other agencies, so be ready to talk about your experience in collaborative environments. Discuss how you've effectively communicated and partnered with other professionals to achieve common goals.
āØPrepare for Behavioural Questions
Expect questions that assess your problem-solving and interpersonal skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you've handled challenges in past roles, particularly in mental health settings.
