The Money Advice Team within Cardiff Council's Advice Services delivers welfare benefits guidance to around 1,100 people each month, attending 15+ locations across Cardiff. The roles are to provide money advice across in-person, telephone, web chat and written channels from the Central Library Hub and outreach hubs.
We are seeking two committed individuals with customer service experience and strong knowledge of welfare benefits, housing benefit and council tax reduction.
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Welfare Benefits & Money Advice Specialist in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team
