Rent Smart Wales, a service within Cardiff Council, is seeking enthusiastic Customer Service Officers for our inbound contact centre. You will help service users by telephone and email, delivering high-quality information and advice in a Welsh Essential position.
Candidates should have strong experience in call centres, be proficient with CRM systems and MS Windows, and be able to communicate in Welsh at Level 4 Advanced.
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Licensing & Customer Service Officer (Welsh Essential) in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team
