Cardiff Council is seeking a committed individual to join the Advice Line team at County Hall, Cardiff. The role involves handling housing, welfare benefits and council tax reduction queries by phone and signposting to specialist teams.
You will deliver excellent customer service, use IT systems confidently, and support first-time resolution. The post is a full-time temporary role ending 31 March 2027, with training provided and opportunities to promote digital and financial inclusion for
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Housing & Benefits Advisor - Advice Line in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team
