Cardiff Council is seeking an Advice Mentor within the Housing Option Service to carry out quality audits of cases assessed by the Homeless Assessment Teams, ensuring consistent, high-quality advice and support for clients in housing need.
The post holder will be available to assist officers with making clear and concise decisions to progress the Homeless Assessment Officer's caseload in a busy housing environment in Cardiff.
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Housing Advice Mentor & Case Quality Auditor in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team