HIGHER HOUSING RENT OFFICER in Cardiff

HIGHER HOUSING RENT OFFICER in Cardiff

Cardiff Full-Time On-site
Cyngor Caerdydd/Cardiff Council

Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full time vacancy for a senior graded Finance Officer within the Housing Finance Team.

About the job

The main function of the post is to be responsible for the recovery of rent arrears for an area of the city and to take all appropriate recovery action. Supporting Council tenants in financial hardship is also required and in addition to this, the post holder will be responsible for mentoring and monitoring the work of lower graded Finance Officers.

What We Are Looking For From You

Essential requirements include experience in debt recovery for rent or other debts up to and including legal action, the ability to follow complex procedures and the use of IT systems. Finance Officers also conduct lone visits to customers’ homes and therefore previous experience of undertaking home visits is also essential.

Experience of supervising and mentoring others and providing formal and informal feed back would be an advantage.

Additional information

This vacancy is suitable for post share.

This post is temporary until 31/03/2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to a Standard Disclosure and Barring Service check.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Temporary

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HIGHER HOUSING RENT OFFICER in Cardiff employer: Cyngor Caerdydd/Cardiff Council

Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.

Cyngor Caerdydd/Cardiff Council

Contact Details:

Cyngor Caerdydd/Cardiff Council Recruitment Team