Cardiff Council is seeking a dedicated Recovery Officer to join the Revenue Services team on a temporary maternity cover until September 2027. You will handle inbound and outbound calls about Council Tax, Business Rates, Parking Fines and Moving Traffic offences, working with customers to identify the best recovery approach.
Strong communication, negotiation and data analysis skills are essential, as is empathy for vulnerable customers.
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Debt Recovery Specialist - Public Sector in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an exceptional employer, offering a supportive work culture that values collaboration and community engagement. Employees benefit from opportunities for professional growth and development within the public sector, alongside a commitment to work-life balance and meaningful contributions to local development projects. Working in Cardiff not only provides a vibrant city atmosphere but also allows you to make a tangible impact on the community.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team
