At a Glance
- Tasks: Support and advise customers, resolving enquiries with exceptional service.
- Company: Cardiff Council’s Wales Interpretation and Translation Service.
- Benefits: Hybrid working, flexible hours, and a supportive team environment.
- Other info: Join a dynamic team at County Hall with opportunities for growth.
- Why this job: Make a difference in your community while developing valuable customer service skills.
- Qualifications: Bilingual in Welsh and English with a passion for helping others.
Cardiff Council’s Wales Interpretation and Translation Service (WITS) is recruiting a Customer Service Representative at County Hall, Atlantic Wharf, Cardiff. You will support and advise customers, helping resolve most enquiries at first contact and ensuring exceptional service.
We welcome English and Welsh applications; hybrid working is in place with some attendance at the office as needed. The role is suitable for flexible, customer-focused individuals.
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Bilingual Customer Support Specialist (Welsh/English) in Cardiff employer: Cyngor Caerdydd/Cardiff Council
Cardiff Council is an excellent employer, offering a dynamic work environment where innovation meets community impact. With a strong focus on employee development and collaboration, you will have the opportunity to lead significant projects that enhance local infrastructure while enjoying a supportive culture that values your contributions. Located in the vibrant city of Cardiff, employees benefit from a rich cultural scene and a commitment to work-life balance.
Contact Details:
Cyngor Caerdydd/Cardiff Council Recruitment Team
