BUSINESS SUPPORT TEAM LEADER

BUSINESS SUPPORT TEAM LEADER

Cardiff Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a new team ensuring compliance with housing legislation and accurate data recording.
  • Company: Join a forward-thinking council team focused on building improvement and safety.
  • Benefits: Gain valuable experience in a temporary role until 2026 with potential for growth.
  • Why this job: Make a real difference in housing compliance while developing your leadership skills.
  • Qualifications: Experience in managing teams and using SAP in a compliance-driven environment.
  • Other info: Collaborative work with contractors and internal teams in a supportive atmosphere.

The predicted salary is between 36000 - 60000 £ per year.

Working in the Building Improvement Compliance Team, the team carry out administrative processes to support compliance of Council properties to current housing legislation requirements, particularly electrical testing. The team work closely with teams across Homes and Neighbourhoods, and external contractors to ensure works are completed and data is recorded accurately on a variety of systems to record health and safety compliance across the housing stock.

About the job

This is a newly created team and the successful applicant will lead the team to ensure accurate data recording across multiple systems whilst developing processes and building the team with administrative staff.

What We Are Looking For From You

You will have experience of managing or supervising staff and working in a compliance driven environment with an emphasis on housing. SAP is the core system used by the team, and it is essential that the successful candidate has previous experience in using this system.

You will have experience of dealing with contractors and elected members, and be able to build effective working relationships. You will also have excellent organisational, analytical and data management skills.

Additional information

This post is temporary until 31/03/2026.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

For any further enquiries regarding the role, please contact Emma Cran via email – Emma.Cran2@cardiff.gov.uk

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Temporary

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BUSINESS SUPPORT TEAM LEADER employer: Cyngor Caerdydd/Cardiff Council

As a forward-thinking employer within the Building Improvement Compliance Team, we offer a dynamic work environment that prioritises compliance and safety in housing. Our culture fosters collaboration across various teams and external partners, providing employees with opportunities for professional growth and development in a supportive atmosphere. With a focus on accuracy and efficiency, we empower our staff to lead initiatives that make a meaningful impact on community welfare.
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Contact Detail:

Cyngor Caerdydd/Cardiff Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land BUSINESS SUPPORT TEAM LEADER

✨Tip Number 1

Network like a pro! Reach out to people in the housing and compliance sectors. Use LinkedIn or local meetups to connect with professionals who can give you insights or even refer you to opportunities.

✨Tip Number 2

Prepare for interviews by researching the Council's current housing legislation and compliance processes. Show that you’re not just familiar with SAP but also understand how it fits into the bigger picture of health and safety compliance.

✨Tip Number 3

Practice your leadership skills! Think of examples where you've successfully managed teams or projects. Be ready to discuss how you can build and develop the new team effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow the right channels.

We think you need these skills to ace BUSINESS SUPPORT TEAM LEADER

Team Leadership
Compliance Management
Data Management
SAP
Organisational Skills
Analytical Skills
Relationship Building
Contractor Management
Housing Legislation Knowledge
Administrative Processes
Health and Safety Compliance
Effective Communication

Some tips for your application 🫡

Know the Job Inside Out: Before you start writing, make sure you really understand the role of Business Support Team Leader. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.

Tailor Your Application: Don’t just send a generic application! Use specific examples from your past experiences that relate to managing staff, compliance, and using SAP. This shows us you’re not only interested but also qualified for the role.

Be Clear and Concise: When filling out the supporting information section, keep it straightforward. Use bullet points if necessary, and make sure your points are easy to read. We appreciate clarity, especially when it comes to data management skills!

Apply Through Our Website: Remember, we don’t accept CVs, so make sure you apply through our website. It’s the best way for us to receive your application and ensures you follow the correct process. Plus, it’s super easy!

How to prepare for a job interview at Cyngor Caerdydd/Cardiff Council

✨Know Your Compliance Stuff

Make sure you brush up on housing legislation and compliance processes. Familiarise yourself with the specific requirements for electrical testing and how they apply to council properties. This will show that you’re not just a fit for the role, but that you’re genuinely interested in ensuring safety and compliance.

✨Get Comfortable with SAP

Since SAP is the core system used by the team, it’s crucial to have a solid understanding of it. If you’ve used SAP before, be ready to discuss your experience and any specific tasks you’ve completed using the system. If you haven’t, consider doing a bit of research or even a quick tutorial to get the basics down.

✨Show Off Your Leadership Skills

As a Business Support Team Leader, you’ll need to demonstrate your ability to manage and supervise staff effectively. Think of examples from your past where you’ve successfully led a team or improved processes. Be prepared to discuss how you would build and develop your new team in this role.

✨Build Relationships Like a Pro

You’ll be working closely with contractors and elected members, so it’s important to highlight your relationship-building skills. Prepare examples of how you’ve successfully collaborated with different stakeholders in the past. This will show that you can foster effective working relationships, which is key for this position.

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