Senior HR Advisor – Hybrid Working – £45,000 to £50,000
Location: London / Hertfordshire / Hybrid Working
Salary: £45,000 to £50,000 per annum
Contract: 12 Month Fixed Term Contract (Maternity Cover)
Hours: 37.5 hours per week, Monday to Friday
Working Pattern: 2 days on site and 3 days working remotely
Start Date: January 2027
About the Opportunity
We are recruiting on behalf of an established and growing retirement living provider seeking an experienced Senior HR Advisor to join its People Team on a 12-month fixed term contract to cover maternity leave.
This is an excellent opportunity for an experienced HR professional who enjoys working in a varied, hands‑on role, supporting operational managers across multiple locations and managing a broad range of Employee Relations matters.
The successful candidate will work closely with General Managers and Line Managers across a portfolio of retirement villages, providing practical HR advice, supporting employee relations processes and ensuring HR policies and procedures are applied consistently.
The position offers a flexible hybrid working arrangement, with three days working remotely, one day in the London office and one day visiting a retirement village, although some flexibility will be required depending on business needs.
Key Responsibilities
- Manage a high volume of Employee Relations (ER) cases across multiple locations, providing practical advice and guidance to managers.
- Support managers with sickness absence, long‑term absence, occupational health referrals and return‑to‑work processes.
- Provide guidance on disciplinary procedures, grievances, investigations, performance management and employee conduct.
- Advise on flexible working requests, family leave and other employment‑related matters.
- Build strong working relationships with General Managers and Line Managers, offering ongoing HR support and coaching.
- Ensure HR policies, procedures and processes are followed consistently and comply with UK employment legislation.
- Manage HR administration throughout the employee lifecycle, including employment contracts, contractual changes, onboarding and offboarding.
- Maintain accurate employee records and HR information using Workday or other HR information systems.
- Support managers with recruitment, probationary reviews, employee engagement and workforce planning.
- Assist with HR reporting, organisational changes and continuous improvement initiatives.
Experience and Qualifications
We are looking for an experienced HR professional who can confidently manage a busy Employee Relations workload while building positive relationships with operational managers.
Essential Requirements
- Previous experience working as an HR Advisor, Senior HR Advisor or in a similar generalist HR position.
- Strong Employee Relations experience, particularly managing a high volume of cases involving sickness absence, grievances, disciplinaries, flexible working and performance management.
- Good working knowledge of UK employment law and HR best practices.
- Experience advising, coaching and supporting Line Managers on HR policies, procedures and employee‑related matters.
- Strong organisational skills with the ability to manage multiple cases and competing priorities.
- Experience using HR systems and managing employee records and HR administration.
- Excellent communication, relationship‑building and stakeholder management skills.
- Full UK driving licence and willingness to travel between locations when required.
- Availability to start in January 2027, allowing sufficient time for a handover.
Desirable Experience
- CIPD Level 5 qualification or equivalent.
- Previous experience working within a multi‑site, regional or operational environment.
- Practical experience using Workday HRIS, including employee lifecycle processes and system administration.
- Experience supporting operational teams within retirement living, hospitality, healthcare, social care or other service‑led environments.
What Makes This Opportunity Attractive?
- Competitive salary of £45,000 to £50,000 per annum.
- Flexible hybrid working with three days working from home.
- Opportunity to work with an established and growing organisation.
- Varied and engaging HR role supporting multiple operational locations.
- Supportive People Team and direct reporting line into the Head of HR.
- Opportunity to take ownership of Employee Relations matters and make a meaningful contribution to HR operations.
Senior Hr Advisor in City of London employer: Cynergy Group
Cynergy Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on quality improvement and operational leadership, you will find a supportive work culture that encourages collaboration and innovation across our residential care homes in Essex. We offer competitive salaries, mileage expenses, and ample opportunities for career advancement, making it a rewarding place to build your future in elder care.
