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- Tasks: Support UK businesses by ensuring smooth onboarding and management of Invoice Finance clients.
- Company: Join Cynergy Business Finance, a leading human digital bank with a focus on innovation.
- Benefits: Enjoy competitive salary, hybrid working, 25 days holiday, and professional growth opportunities.
- Why this job: Make a real impact in client operations while working in a dynamic, fast-paced environment.
- Qualifications: Strong organisational skills and a proactive, collaborative approach are essential.
- Other info: Be part of a diverse team committed to customer-first values and continuous improvement.
The predicted salary is between 30000 - 40000 £ per year.
Shape the future of Client Operations at Cynergy Business Finance. Join us as a Client Administrator and help deliver the exceptional service that powers our award‑winning human digital banking model. This is a fantastic opportunity to support ambitious UK businesses through high‑quality operational delivery, strong client service, and a proactive approach to risk and compliance.
What’s the opportunity? Working within our Client Operations team, you’ll play a vital role in ensuring the safe onboarding, monitoring, and ongoing management of our Invoice Finance clients. From debt verification to maintaining the integrity of funded collateral, your work will directly influence client experience, portfolio quality, and the smooth running of our operational processes. This is a great role for someone who enjoys variety, communication, and being at the heart of a busy, fast‑moving team.
Where You Will Work: This role is based in our Manchester office, with hybrid working available.
Why Join Us? At Cynergy Business Finance, we know people want more than just a job. Here, you’ll find:
- Impact: Your work underpins the safe and efficient operation of our client portfolio—from onboarding through to ongoing monitoring.
- Growth: A culture that champions learning, curiosity, and continuous improvement.
- Flexibility: Hybrid working that supports balance and wellbeing.
- Rewards: Competitive salary, bonus opportunities, and a comprehensive benefits package.
How You Will Make An Impact: You will:
- Own debt verification processes, ensuring checks are completed accurately and on time for both new business and our live client book.
- Support the Take‑On Coordinator to safely onboard prospective clients with strong operational governance.
- Assist the Collections Manager as required, helping maintain smooth and compliant collections activity.
- Maintain accurate records, reporting and communicating clearly with prospects, clients, debtors, and internal teams.
- Deliver high‑quality service at all times, upholding the standards expected by our clients and the business.
- Protect the integrity of funded collateral, supporting effective risk oversight and decision‑making.
- Identify potential sales or product opportunities, signposting clients where needs are identified.
- Adhere to AML and compliance expectations, ensuring vigilance in all activity.
What You Will Bring: We are looking for someone who brings:
- Excellent organisational skills
- Strong communication and interpersonal abilities
- A collaborative, proactive approach to teamwork
- High attention to detail and ability to maintain accurate records
- Experience in Invoice Finance (preferred but not essential)
How We Will Support You: We are committed to your wellbeing and success, offering:
- Competitive salary and bonus
- 25 days holiday, plus options to buy additional leave
- Pension, healthcare, life assurance, income protection
- Hybrid working (4 days a week in office, 1 day at home)
- Learning, development, and professional growth opportunities
- A range of lifestyle and wellbeing benefits
Who Are We? Part of Cynergy Bank, the UK’s human digital bank, Cynergy Business Finance provides tailored Invoice Finance solutions that empower SMEs to grow with confidence. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues.
The closing date for applications is 31 March 2026. Please note, we may close the advert early if we receive a high volume of applications. Apply now to help shape the future of human digital banking at Cynergy Business Finance.
Client Administrator - Cynergy Business Finance in Manchester employer: Cynergy Bank
Contact Detail:
Cynergy Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator - Cynergy Business Finance in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cynergy Business Finance on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their values and mission. Cynergy is all about putting the customer first and innovation, so think of examples from your past that showcase these qualities. We want to see how you align with their culture!
✨Tip Number 3
Show off your organisational skills during the interview. Bring a portfolio of your past work or projects that demonstrate your attention to detail and ability to manage multiple tasks. This will help us see how you can handle the variety in the Client Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and mentioning something specific from your conversation can leave a lasting impression. Plus, it shows you’re proactive, just like they want!
We think you need these skills to ace Client Administrator - Cynergy Business Finance in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Administrator role. Highlight your organisational skills and any relevant experience in Invoice Finance, as this will show us you’re a great fit for our team.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t shy away from demonstrating your interpersonal abilities. Use examples from past experiences where you’ve effectively communicated with clients or colleagues.
Be Detail-Oriented: Attention to detail is crucial for maintaining accurate records and ensuring compliance. Make sure to mention any experiences where your meticulous nature has led to successful outcomes, as this will resonate with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cynergy Business Finance!
How to prepare for a job interview at Cynergy Bank
✨Know Your Stuff
Before the interview, make sure you understand the basics of Invoice Finance and the specific role of a Client Administrator. Familiarise yourself with Cynergy Business Finance's values and how they align with your own. This will help you demonstrate your genuine interest in the company and the position.
✨Showcase Your Communication Skills
As a Client Administrator, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with clients or team members. Be ready to discuss how you handle difficult conversations or ensure clarity in your communications.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Think of specific instances where you've successfully managed multiple tasks or projects simultaneously. Be prepared to explain your methods for staying organised and ensuring accuracy in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process for new clients, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.