At a Glance
- Tasks: Support banking operations and improve efficiency through hands-on projects.
- Company: Join Cynergy Bank, the UK's human digital bank, recognised for innovation.
- Benefits: Competitive salary, 25 days holiday, hybrid working, and strong development opportunities.
- Other info: Enjoy lifestyle discounts and a supportive work environment.
- Why this job: Make a real impact in banking while gaining diverse experience across functions.
- Qualifications: Strong analytical skills, interest in operations, and a proactive mindset.
The predicted salary is between 25000 - 32000 £ per year.
Shape the future of banking operations at Cynergy Bank. Join us as a Graduate in our Customer Enablement pathway and make a real impact by helping our teams operate effectively behind the scenes to support customers and business performance.
What’s the opportunity?
This 18-month graduate programme offers hands-on experience across key enabling functions including People, Finance, IT, Risk and Operations. You’ll gain a broad understanding of how a modern bank operates while contributing to meaningful projects that improve efficiency, governance and performance.
Where you will work
Hybrid working: 3 days in our London office, 2 days from home.
Why join us?
- Impact: Support how the bank runs day-to-day and contribute to improving operational performance
- Growth: Rotations across multiple business functions
- Flexibility: Hybrid working model
- Rewards: Competitive package and strong development opportunities
How You Will Make An Impact
- Support day-to-day activity across multiple teams
- Contribute to projects improving operational effectiveness
- Analyse data to support decision-making
- Work cross-functionally to deliver key initiatives
- Identify and suggest process improvements
What You Will Bring
- Strong analytical and problem-solving skills
- Interest in how organisations operate
- Confidence working with data and detail
- Strong communication and collaboration skills
- Proactive mindset and willingness to learn
How We Will Support You
At Cynergy Bank, we are committed to your wellbeing and success. Here is a snapshot of what we offer:
- A salary and bonus package designed to recognise your skills and contribution
- 25 days holiday (with the option to buy 10 more)
- Award-winning pension savings scheme
- Healthcare, life assurance, and income protection
- Hybrid working (3 days office, 2 from home)
- Training and development opportunities
Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.
Who Are We?
Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing.
This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.
At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.
Please note, we may close the advert early if we receive a high volume of applications. Apply now to help shape the future of human digital banking at Cynergy Bank.
Graduate Programme 2026 – Customer Enablement in London employer: Cynergy Bank
Cynergy Bank is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including 25 days of annual leave and a generous pension contribution. The work culture promotes collaboration and innovation, providing ample opportunities for professional growth and development in a dynamic London environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Programme 2026 – Customer Enablement in London
✨Tap into University Career Services
If you're a student or recent grad eyeing a trainee role in banking or financial services, your university career services are your secret weapon. They often have connections with firms, and can guide you to exclusive openings that aren't advertised widely, so make sure to get in touch!
✨Get Involved in Finance Societies
Joining finance-related societies or clubs at your university can seriously up your game. They often host networking events, guest speaker sessions, and workshops that can connect you directly with industry professionals and potential employers.
✨Show Your Passion Through Projects
Try working on finance-related projects or internships, even if they're unpaid. It shows your commitment and gives you something to discuss in interviews. Plus, if you've got a blog or a portfolio detailing your findings on market trends, that can really impress recruiters!
✨Use Our Website to Find Opportunities
We at StudySmarter recommend that you regularly check our website for trainee opportunities at leading companies like Cynergy Bank. They often post openings directly there, so don't miss out on the chance to apply and show what you've got!
We think you need these skills to ace Graduate Programme 2026 – Customer Enablement in London
Some tips for your application 🫡
Show your numbers!:In banking and financial services, we love a bit of quantification. Be sure to highlight any relevant coursework, grades, or projects that showcase your analytical skills. If you've tackled math-heavy subjects or have experience with financial modelling, let that shine on your CV!
Tailor your application to finance:Don't just copy and paste a generic cover letter; weave in your passion for finance and share any relevant experiences or internships, no matter how small. Writing about your motivations and learning potential in relation to the role will help us see you fit in at Cynergy Bank.
Certifications can set you apart:If you've got any finance-related certifications (think CFA Level 1, ACCA, or even online courses), make sure to include them! They show initiative and a commitment to your career in banking, which we really appreciate.
Proofread with a fine-tooth comb:In finance, attention to detail is crucial! Spam your application with typos or poor formatting, and we may flag you as 'not detail-oriented'. So, let’s double-check everything. A clear structure in your CV and cover letter will also help your application stand out. Remember, apply through our website!
How to prepare for a job interview at Cynergy Bank
✨Brush Up on Your Financial Knowledge
Make sure you’re comfortable with financial concepts and terminology. The interview may dive into areas like risk assessment or investment strategies, so revisiting some core principles and current trends in the banking sector will really help us stand out at Cynergy Bank.
✨Prepare for Case Studies
Expect to encounter case studies or hypothetical financial scenarios where you’ll need to demonstrate your analytical skills. Practising with examples can help us articulate our thought process clearly and show how we approach problem-solving specific to the banking and financial services sector.
✨Highlight Your Learning Agility
As a trainee, they’re looking for potential over experience. We should emphasise our willingness to learn and adapt. Be ready to discuss how we’ve taken on challenges in the past, showcasing our growth mindset and eagerness to dive into the banking world with both feet.
✨Showcase Your Interest in the Industry
Let your passion for banking shine through! Discuss any relevant coursework, internships, or even personal finance projects you’ve explored. This not only demonstrates our knowledge but also our genuine enthusiasm for a career in banking at Cynergy Bank.
