Executive Assistant to Chief People & Culture Officer and Chief Digital & Information Officer

As an Executive Assistant supporting two Exco members, this role reports into the Head of EA’s and sits within the People & Culture Team. The EA team comprises of four Executive Assistants who work in partnership to support Cynergy Banks Board and Executive committee. A demanding EA role that requires an experienced EA with exceptional stakeholder management, integrity, the ability to prioritise a demanding workload in a high pace environment. This role will include cross functional EA coverage for planned and unplanned absence and ideally grow to become cover for the Head of EA’s.

As a growing business, we are particularly interested in seasoned EA’s who are motivated and passionate about extending the scope of the EA role and pride themselves on delivering the highest level of service to our Executive and Board committees.

Responsibilities:

• Effective and proactive organisational and administrative support to the Chief People and Culture Officer & Chief Digital & Information Officer (CPCO & CDIO)

• Lead an efficient and smooth-running office of the CPCO & CDIO, ensuring an effective flow of communications with the UK Executive Committee, Board Directors, Group, UK regulators and other key stakeholders.

• Support the CPCO & CDIO in the coordination and follow through on key actions arising from the business strategy and annual priorities.

• Ambassador professional, effective & timely communications with all external parties, representing the CPCO & CDIO in line with the Cynergy values.

• Work in partnership with Board and Committee secretaries to assist in the scheduling of, and preparation for meetings and forums. Ensure papers are circulated in advance and decisions/actions are documented and actioned.

• Co-ordinate travel arrangements, appointments, events and all related correspondence and preparation materials.

• Manage both the CPCO & CDIO Leadership team governance including agenda management and action follow up.

• In partnership work with CPCO & CDIO and the Finance team to ensure budget remains on track, identifying cost efficiencies where possible.

• Create appropriate process efficiencies and ensure timely approval of PO & SOW’s approvals.

• Authorise holiday/absence on Employee Central on behalf of ExCo members.

• Assist with or undertake miscellaneous projects/research where required.

• Organise and attend internal and external business functions where required.

• Maintain and ensure adherence to the Bank’s disaster recovery/business continuity procedures in respect of the Chief People and Culture Officer’s Office.

• Provide suggestions and ideas to create process efficiency.

• Lead all internal Communications for CDIO including managing & evolving the monthly Tech Newsletter’s & monthly Tech Live Townhalls.

• Manage all events on behalf of CPCO & CDIO.

• Support Rota of IRT’s as EA team.

• Join & actively participate in bank wide forum’s (Social Committee etc).

• Supporting wider Board and Executive team members as required.

• Ambassador EA best practice sharing experience and knowledge amongst EA team.

• Proven experience as EA in financial services environment, including working with Board/Exco Committees & supporting at Exco level.

• Strong organisational skills -structured and forward-looking approach, exceptional diary management

• Strong with the usual suite of technology tools (mainly Word, PowerPoint and excel)

• Proactive/solution focused, willing to contribute ideas and seek out new and more efficiency ways of working.

• High integrity, discretion, and the ability to work with ambiguity and navigate change at pace.

• Good energy with the ability to work at pace.

• Strong Team Player with experience of working in a team of EAs, lending supporting and sharing best practice.

• Strong interpersonal skills – friendly, intuitive, emotionally intelligent, experienced in dealing with a wide range of stakeholders.

• Effective communication skills, including verbal and written communication.

• Ability to multitask and prioritise tasks, demonstrated experience of strong judgement and working within and recognising knowledge limits.

Desirable knowledge & Experience:

• Experience of working within an HR team, managing highly sensitive content with absolute discretion.

• Proven experience of working in a growth environment with the ability to navigate a changing landscape, remaining calm when working to deadlines.

• Experience in leading EA best practice or taking the Lead role in peer group scenarios.

• Aptitude to question ways of working and seek out efficiencies

Behavioural Attributes:

Empathy and emotional intelligence

Integrity

Strong work ethic and positive cultural outlook

Strong stakeholder management

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.

• Competitive Salary and Company Bonus

• Competitive holiday allowance plus bank holidays

• Option to purchase an additional 10 days holiday

• Pension contribution and Life Assurance

• Income Protection Scheme and Season Ticket Loan

• Electric Car Scheme and Money Coach (After Probation)