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- Tasks: Manage business customer portfolios and support larger transactions in a dynamic banking environment.
- Company: Join Cynergy Bank, the UK's innovative human digital bank.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and comprehensive benefits.
- Why this job: Make a real impact on businesses while growing your career in banking.
- Qualifications: 3+ years in commercial banking with strong analytical and communication skills.
- Other info: Embrace a culture of curiosity, innovation, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Shape the future of Relationship Management at Cynergy Bank. Join us as an Associate Director, and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.
This is a permanent opportunity to join our Relationship Management team based in London or Manchester. As an Associate Director, you will manage a portfolio of business customers with lending requirements up to £10m, focusing on day-to-day relationship management and smaller, less complex deals. You will also support Relationship Directors on larger transactions, gaining exposure and experience to progress within the team.
Where You Will Work
You will enjoy hybrid working, with 3 days in our London office and 2 days from home.
Why Join Us?
- Impact: Support the delivery of business banking strategy and ensure operational and regulatory risk standards are met.
- Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
- Flexibility: A culture that values work-life balance, supported by our hybrid working model.
- Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.
How You Will Make An Impact
- Proactively manage and develop a portfolio of business customers with lending up to £10m.
- Support Relationship Directors on larger, more complex transactions.
- Prepare and submit high-quality loan applications for smaller deals.
- Identify opportunities to promote and cross-sell banking products.
- Ensure full compliance with AML, KYC, and regulatory requirements.
- Champion a high-quality customer experience and continuous process improvement.
What You Will Bring
- Minimum of 3 years’ experience in commercial banking or a similar financial services role.
- Experience in trading businesses will be beneficial.
- Strong analytical and decision-making skills.
- Excellent communication and stakeholder management abilities.
- Sound understanding of risk, governance, AML, and KYC frameworks.
- Proactive approach to problem-solving and driving results.
How We Will Support You
At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:
- A salary and bonus package designed to recognise your skills and contribution.
- 25 – 30 days holiday (with the option to buy 10 more).
- Award-winning pension savings scheme.
- Healthcare, life assurance, and income protection.
- Hybrid working (3 days office, 2 from home).
- Training and development opportunities.
- Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.
Who Are We?
Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking.
This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience. At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone. The closing date for applications is Wednesday 28 January 2026. Please note, we may close the advert early if we receive a high volume of applications. Apply now to help shape the future of human digital banking at Cynergy Bank.
Associate Director – Commercial Banking employer: Cynergy Bank
Contact Detail:
Cynergy Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director – Commercial Banking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the commercial banking sector. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Cynergy Bank thoroughly and understand their values and mission. Be ready to discuss how your experience aligns with their goals, especially around relationship management and customer service. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along examples of your past successes in managing portfolios or closing deals. Use specific metrics to highlight your achievements, like how you improved customer satisfaction or increased lending volumes. This will help you stand out as a candidate who can make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team. Plus, it shows you’re proactive and professional!
We think you need these skills to ace Associate Director – Commercial Banking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director role. Highlight your experience in commercial banking and any relevant skills that align with what Cynergy Bank is looking for. We want to see how you can make an impact!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've managed portfolios or supported larger transactions. This will help us understand the value you can bring to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your potential.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cynergy Bank
✨Know Your Portfolio
Before the interview, make sure you understand the types of businesses and lending requirements you'll be managing. Familiarise yourself with common challenges faced by businesses seeking loans up to £10m, and think about how you can help them achieve their goals.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experience that highlight your relationship management abilities. Be ready to discuss how you've successfully built and maintained client relationships, and how you can apply those skills at Cynergy Bank.
✨Understand Compliance and Risk Frameworks
Brush up on your knowledge of AML, KYC, and regulatory requirements. Be prepared to discuss how you ensure compliance in your work and how you approach risk management, as these are crucial for the role.
✨Demonstrate Your Problem-Solving Approach
Think of specific instances where you've proactively solved problems or driven results in your previous roles. Cynergy Bank values a proactive approach, so share how you can bring that mindset to the Associate Director position.
