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For Companies At a Glance
- Tasks: Lead the lifecycle of innovative lending products and enhance customer experiences.
- Company: Join Cynergy Bank, the UK's award-winning human digital bank.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowance.
- Why this job: Make a real impact in shaping the future of banking for ambitious customers.
- Qualifications: Experience in product management within financial services and strong analytical skills.
- Other info: Be part of a diverse team that values innovation and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Senior Product Manager Shape the future of lending products at Cynergy Bank. Join us as a Senior Product Manager and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.
What’s the opportunity?
This is a pivotal role in our Lending Products team, where you will own the end-to-end lifecycle of our lending products. You will drive innovation, ensure regulatory compliance, and deliver outstanding customer experiences for commercial, SME, and real estate lending. Your work will directly influence our growth and reputation in the market.
Where You will Work
You will enjoy hybrid working, with 3 days in our London office and 2 days from home.
Why Join Us?
We know the best people want more than just a job. At Cynergy Bank, you will find:
- Impact: Shape the lending product strategy and deliver solutions that help customers achieve their ambitions.
- Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
- Flexibility: A culture that values work-life balance, supported by our hybrid working model.
- Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.
How You Will Make an Impact
- Lead the full lifecycle of lending products, from ideation to launch and optimisation.
- Identify and deliver improvements to customer experience across all lending touchpoints.
- Take ownership of lending product pricing strategy, using pipeline data to deliver informed recommendations, optimising commercial outcomes.
- Monitor market trends and competitor activity to inform product strategy.
- Ensure all products and processes meet regulatory and compliance standards.
- Collaborate with cross-functional teams to deliver operational excellence.
- Analyse product performance and drive continuous improvement through data-led insights.
What You Will Bring
- Proven experience in product management within regulated financial services.
- Deep understanding of the lending market (commercial, SME, and real estate).
- Strong analytical skills, with the ability to define KPIs and interpret data.
- Demonstrable digital capability and experience working in agile environments.
- Excellent communication and stakeholder management skills.
- Commercial acumen and a customer-first mindset.
How We Will Support You
At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:
- A salary and bonus package designed to recognise your skills and contribution
- 25 – 30 days holiday (with the option to buy 10 more)
- Award-winning pension savings scheme
- Healthcare, life assurance, and income protection
- Hybrid working (3 days office, 2 from home)
- Training and development opportunities
Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving. You can explore the full package here: cynergybank.co.uk/about-us/careers/benefits-and-rewards
Who Are We?
Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting-edge technology.
Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues. Learn more about us: cynergybank.co.uk/about-us
This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.
At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.
The closing date for applications is Tuesday 11 November 2025. Please note, we may close the advert early if we receive a high volume of applications.
Apply now to help shape the future of human digital banking at Cynergy Bank.
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Senior Product Manager Product & Customer Experience · London · employer: Cynergy Bank Limited
Contact Detail:
Cynergy Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager Product & Customer Experience · London ·
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their lending strategies and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Senior Product Manager role. Keep it concise and focus on how you can drive innovation and improve customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Cynergy Bank and being part of our mission to support ambitious businesses and individuals.
We think you need these skills to ace Senior Product Manager Product & Customer Experience · London ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Product Manager role. Highlight your product management experience in regulated financial services and any relevant achievements that showcase your impact.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about shaping the future of lending products. Share specific examples of how you've driven innovation and improved customer experiences in previous roles.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, be sure to include examples of how you've defined KPIs and used data to inform product strategies. We love seeing how you’ve made data-led decisions in your past work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cynergy Bank!
How to prepare for a job interview at Cynergy Bank Limited
✨Know Your Products Inside Out
As a Senior Product Manager, you'll be expected to have a deep understanding of lending products. Make sure you research Cynergy Bank's offerings and be ready to discuss how you can enhance their product lifecycle and customer experience.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing how you've defined KPIs and interpreted data in previous roles. Bring examples of how your insights led to product improvements or strategic decisions.
✨Understand the Regulatory Landscape
Since this role involves ensuring compliance, brush up on the regulatory standards relevant to lending products. Be prepared to discuss how you've navigated compliance challenges in past positions and how you would approach them at Cynergy Bank.
✨Emphasise Collaboration and Communication
This position requires working with cross-functional teams, so highlight your experience in stakeholder management. Share specific examples of how you've successfully collaborated with others to achieve product goals and improve customer experiences.
