At a Glance
- Tasks: Lead the Salesforce/nCino platform, driving delivery and shaping digital customer experiences.
- Company: Join Cynergy Bank, the UK's human digital bank with a collaborative culture.
- Benefits: Enjoy 28 days holiday, private healthcare, and a competitive salary with bonuses.
- Other info: Hybrid working model with opportunities for personal and professional development.
- Why this job: Make a real impact by owning a core platform that drives growth and innovation.
- Qualifications: Experience in Salesforce/nCino delivery and strong leadership skills required.
Own the platform. Lead the delivery. Shape the future of digital customer onboarding, lending and Operations. Join us as a Salesforce / nCino Platform Owner (Lead) and take ownership of one of the bank’s most business-critical platforms. This is your opportunity to lead from the front—driving delivery, shaping engineering standards, and ensuring our Salesforce and nCino ecosystem powers growth across the bank.
This is a high-impact, hands‑on leadership role where technology meets commercial outcomes. You’ll lead the delivery and evolution of our Salesforce and nCino platform—owning everything from sprint delivery through to production stability. You’ll work at the heart of the bank, connecting business priorities with engineering execution, leading distributed teams, and ensuring we deliver at pace without compromising quality.
Where You Will Work
Hybrid working: 3 days in our London office, 2 days from home.
Why Join Us?
- Own It: Take full ownership of a core platform that directly supports operations, customer onboarding, lending and revenue generation
- Build It Better: Drive improvements in delivery, quality, and engineering standards
- Work at Pace: Deliver in an environment where decisions are quick and impact is visible
- Grow: Expand your leadership across both technical delivery and stakeholder management
- Be Rewarded: Competitive salary, bonus, and strong benefits package
How You Will Make an Impact
- Own the end-to-end delivery of Salesforce and nCino enhancements
- Lead and energise onshore and offshore teams to deliver consistently at pace
- Turn solution designs into clear, executable plans that engineers can run with
- Remove blockers, manage risks, and keep delivery moving
- Set the standard for engineering quality, driving best practice and reducing rework
- Ensure stable, reliable releases with minimal production issues
- Lead testing cycles with a strong focus on quality and speed
- Partner with business stakeholders to ensure what we build delivers real value
- Shape a high‑performing, collaborative team culture
What You Will Bring
- Strong Salesforce and/or nCino delivery experience
- Proven leadership of distributed (onshore/offshore) teams
- Confidence operating in Agile environments with fast‑paced delivery cycles
- Ability to bridge business and engineering—turning ideas into outcomes
- Strong communication and stakeholder management skills
- A mindset focused on quality, ownership, and continuous improvement
Nice to have:
- Banking or financial services experience
- Enterprise CRM delivery exposure
- Experience working in regulated environments
What’s In It For You
- 28 days holiday (with option to buy more)
- Private healthcare, pension, life assurance
- Hybrid working model (3 days in office, 2 days at home)
- Real investment in your development
- A genuinely collaborative, fast‑moving culture
We’re Cynergy Bank—the UK’s human digital bank. We combine smart technology with real human expertise to support ambitious businesses. We’ve lent over £4bn since 2018 and were named Bank of the Year 2025. But what really sets us apart is how we work—fast, collaborative, and always focused on delivering real outcomes. Not sure you tick every box? Apply anyway. We value potential just as much as experience. Apply now and take ownership of a platform that truly drives the bank forward.
Salesforce / nCino Platform Owner (Lead) IT · London · employer: Cynergy Bank Limited
At Cynergy Bank, we pride ourselves on being a forward-thinking employer that values innovation and collaboration. As a Salesforce / nCino Platform Owner (Lead), you'll enjoy a hybrid working model that promotes work-life balance, alongside a competitive salary and comprehensive benefits package. Our commitment to employee growth is evident through our investment in development opportunities, ensuring you can thrive in a dynamic environment where your contributions directly impact the bank's success.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce / nCino Platform Owner (Lead) IT · London ·
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Cynergy Bank Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Salesforce / nCino Platform Owner (Lead) IT · London ·
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Cynergy Bank Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Cynergy Bank Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Cynergy Bank Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Cynergy Bank Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Cynergy Bank Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Cynergy Bank Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
