At a Glance
- Tasks: Lead the Salesforce/nCino platform, driving delivery and shaping engineering standards.
- Company: Join Cynergy Bank, the UK's human digital bank with a collaborative culture.
- Benefits: Enjoy 28 days holiday, private healthcare, and a hybrid working model.
- Other info: Fast-paced, dynamic environment with real investment in your development.
- Why this job: Take ownership of a core platform that powers customer onboarding and lending.
- Qualifications: Strong Salesforce/nCino experience and proven leadership in Agile environments.
The predicted salary is between 80000 - 100000 £ per year.
Own the platform. Lead the delivery. Shape the future of digital customer onboarding, lending and operations. Join us as a Salesforce / nCino Platform Owner (Lead) and take ownership of one of the bank’s most business-critical platforms. This is your opportunity to lead from the front—driving delivery, shaping engineering standards, and ensuring our Salesforce and nCino ecosystem powers growth across the bank.
This is a high-impact, hands-on leadership role where technology meets commercial outcomes. You’ll lead the delivery and evolution of our Salesforce and nCino platform—owning everything from sprint delivery through to production stability. You’ll work at the heart of the bank, connecting business priorities with engineering execution, leading distributed teams, and ensuring we deliver at pace without compromising quality.
Where You Will Work
Hybrid working: 3 days in our London office, 2 days from home.
Why Join Us?
- Own It: Take full ownership of a core platform that directly supports operations, customer onboarding, lending and revenue generation.
- Build It Better: Drive improvements in delivery, quality, and engineering standards.
- Work at Pace: Deliver in an environment where decisions are quick and impact is visible.
- Grow: Expand your leadership across both technical delivery and stakeholder management.
- Be Rewarded: Competitive salary, bonus, and strong benefits package.
How You Will Make an Impact
- Own the end-to-end delivery of Salesforce and nCino enhancements.
- Lead and energise onshore and offshore teams to deliver consistently at pace.
- Turn solution designs into clear, executable plans that engineers can run with.
- Remove blockers, manage risks, and keep delivery moving.
- Set the standard for engineering quality, driving best practice and reducing rework.
- Ensure stable, reliable releases with minimal production issues.
- Lead testing cycles with a strong focus on quality and speed.
- Partner with business stakeholders to ensure what we build delivers real value.
- Shape a high-performing, collaborative team culture.
What You Will Bring
- Strong Salesforce and/or nCino delivery experience.
- Proven leadership of distributed (onshore/offshore) teams.
- Confidence operating in Agile environments with fast-paced delivery cycles.
- Ability to bridge business and engineering—turning ideas into outcomes.
- Strong communication and stakeholder management skills.
- A mindset focused on quality, ownership, and continuous improvement.
Nice to have:
- Banking or financial services experience.
- Enterprise CRM delivery exposure.
- Experience working in regulated environments.
What’s In It For You
- 28 days holiday (with option to buy more).
- Private healthcare, pension, life assurance.
- Hybrid working model (3 days in office, 2 days at home).
- Real investment in your development.
- A genuinely collaborative, fast-moving culture.
We’re Cynergy Bank—the UK’s human digital bank. We combine smart technology with real human expertise to support ambitious businesses. We’ve lent over £4bn since 2018 and were named Bank of the Year 2025. But what really sets us apart is how we work—fast, collaborative, and always focused on delivering real outcomes.
Not sure you tick every box? Apply anyway. We value potential just as much as experience. Apply now and take ownership of a platform that truly drives the bank forward.
