Head of Data and AI Engineering in London

Shape the future of Data & AI at Cynergy Bank. Join us and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.

What’s the opportunity? We’re looking for a Head of Data and AI Engineering to lead one of our core engineering pillars and drive the delivery of cloud‑native data platforms and AI‑powered automation across the bank. This is a high‑impact leadership role at the centre of our technology transformation, responsible for building the data and AI capabilities that underpin our award‑winning human digital banking model.

In this role, you will lead the teams that build and operate our data pipelines, analytics platforms, and AI‑driven automation on Google Cloud. You will be accountable for delivering a portfolio of data and AI initiatives, with a strong emphasis on execution, engineering quality, and measurable outcomes. A key part of your remit will be to embed AI into real banking processes, enabling intelligent workflows, decision support, and natural language–based interactions using Gemini and other large language models. You will also shape the engineering standards and practices that govern data engineering, MLOps, and LLMOps across the organisation. You will report to the Director of Engineering and work closely with Architecture, Risk, Compliance, Information Security, and operational teams to ensure the responsible, secure, and compliant deployment of AI throughout the bank.

Where You will Work: You will enjoy hybrid working, with 3 days in our London office and 2 days from home.

Why Join Us? We know the best people want more than just a job. At Cynergy Bank, you will find:

• Impact: Lead a core engineering pillar delivering platforms and automation that directly influence customer experience, operational performance, and strategic decision‑making.
• Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
• Flexibility: A culture that values work-life balance, supported by our hybrid working model.
• Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact:

• Build and operate cloud‑native data platforms on Google Cloud, centred on BigQuery.
• Deliver secure, scalable batch and real‑time pipelines using Dataflow, Pub/Sub, Cloud Storage, and associated GCP services.
• Drive the adoption of LLM‑powered automation and Gemini‑based solutions across the bank.
• Implement MLOps and LLMOps best practices on Google Cloud.
• Embed engineering standards for data quality, monitoring, automation, security, and resiliency.
• Develop and mentor a team of data and AI engineers, fostering a strong engineering culture.
• Work closely with partners across the bank to ensure responsible, compliant use of AI technologies.

What You Will Bring:

• Proven leadership experience in data engineering or AI engineering teams.
• Strong background as a senior software or data engineer prior to moving into leadership.
• Deep hands‑on experience with Python (or Go/Java/Scala).
• Demonstrated success delivering cloud‑native data or AI platforms in production.
• Extensive experience with Google Cloud Platform, particularly BigQuery, Dataflow, Pub/Sub, and Vertex AI.
• Experience building automation using LLMs such as Gemini or equivalent.
• Knowledge of orchestration and transformation tools such as Airflow/Cloud Composer and dbt/SQL‑based frameworks.
• Strong understanding of data governance, security controls, and regulatory requirements in financial services.
• Excellent communication and stakeholder engagement skills.

How We Will Support You: At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution.
• 25 – 30 days holiday (with the option to buy 10 more).
• Award‑winning pension savings scheme.
• Healthcare, life assurance, and income protection.
• Hybrid working (3 days office, 2 from home).
• Training and development opportunities.
• Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.

Who Are We? Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting‑edge technology.

Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues.

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience. At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone. The closing date for applications is Tuesday 24 February 2026. Please note, we may close the advert early if we receive a high volume of applications. Apply now to help shape the future of human digital banking at Cynergy Bank.