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- Tasks: Support business continuity and premises management to ensure smooth operations.
- Company: Join Cynergy Bank, the UK's human digital bank, recognised for innovation.
- Benefits: Enjoy hybrid working, competitive salary, and a comprehensive benefits package.
- Why this job: Make a real impact in operational resilience while growing your career.
- Qualifications: Knowledge of BCM frameworks and strong organisational skills required.
- Other info: Flexible work-life balance with opportunities for personal growth.
The predicted salary is between 36000 - 60000 Ā£ per year.
Shape the future of business continuity and premises management at Cynergy Bank. Join us as a Business Continuity & Premises Officer and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.
This permanent position, based in Central London, provides essential coordination and administrative support across Cynergy Bank's Business Continuity activities. You'll help maintain BCM documentation, assist with Business Impact Analyses, support testing programmes, and help coordinate routine premises tasks such as logging activity, processing invoices, and maintaining compliance evidence. Your work will support the smooth running of the Risk & Control team and ensure the Bank can continue delivering core services during disruptions.
You will enjoy hybrid working, with 3 days in our Central London office and 2 days from home.
Why Join Us?
- Impact: Support operational resilience by keeping critical documentation, BCM plans, testing outcomes and premises evidence accurate, auditable and compliant.
- Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
- Flexibility: A culture that values work-life balance, supported by our hybrid working model.
- Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.
How You Will Make an Impact
- Support and maintain BCM policies and procedures aligned to governance and Operational Resilience requirements.
- Assist in coordinating and updating Business Impact Analyses (BIAs).
- Maintain BCM plans, including business resumption and disaster recovery documentation.
- Support BCP and scenario testing programmes, recording outcomes and lessons learned.
- Provide administrative governance support to ensure BC activities are auditāready.
- Maintain and update the Incident Response Team (IRT) playbook.
- Support routine premises activity across the Cynergy estate, tracking tasks and working with ISS and internal teams.
- Process invoices, purchase orders and premisesārelated documentation (rent, utilities, maintenance, insurance).
- Assist with compliance evidence for premisesārelated controls and documentation.
- Provide administrative support for facilities management activities (not including contract negotiation).
What You Will Bring
- Knowledge of BCM frameworks, disaster recovery planning and operational resilience.
- Familiarity with ISO 27001 and related evidence requirements.
- Strong communication, organisation and stakeholder support skills.
- Ability to support incident reporting and trend tracking.
- Preferred: Business Continuity or Risk Management certification (e.g., CBCI, ISO 22301).
How We Will Support You
At Cynergy Bank, we are committed to your wellbeing and success. We know everyone's needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:
- A salary and bonus package designed to recognise your skills and contribution.
- 25 ā 30 days holiday (with the option to buy 10 more).
- Award-winning pension savings scheme.
- Healthcare, life assurance, and income protection.
- Hybrid working (3 days office, 2 from home).
- Training and development opportunities.
- Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.
Cynergy Bank is the UK's human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over Ā£4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions.
This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don't meet every requirement, we still encourage you to apply as we value potential as much as experience.
At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone. The closing date for applications is Wednesday 11 February 2026. Please note, we may close the advert early if we receive a high volume of applications. Apply now to help shape the future of human digital banking at Cynergy Bank.
Business Continuity & Premises Officer in London employer: Cynergy Bank Limited
Contact Detail:
Cynergy Bank Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Business Continuity & Premises Officer in London
āØTip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
āØTip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
āØTip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
āØTip Number 4
Donāt forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Business Continuity & Premises Officer in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with BCM frameworks and operational resilience. We want to see how your skills align with what we're looking for!
Showcase Your Skills: Donāt just list your qualifications; give us examples of how you've used your communication and organisational skills in past roles. This will help us see the real impact you can make at Cynergy Bank.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itās the best way to ensure it gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Cynergy Bank Limited
āØKnow Your BCM Basics
Before the interview, brush up on your knowledge of Business Continuity Management (BCM) frameworks and disaster recovery planning. Be ready to discuss how these concepts apply to the role and how you can contribute to maintaining compliance and operational resilience at Cynergy Bank.
āØShowcase Your Organisational Skills
Since the role involves a lot of coordination and administrative tasks, prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple tasks or projects, and be ready to explain how you kept everything on track.
āØPrepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Practice articulating how you would handle specific incidents or disruptions, focusing on your approach to maintaining BCM documentation and supporting testing programmes.
āØDemonstrate Strong Communication Skills
Effective communication is key in this role, so be prepared to discuss how you've successfully collaborated with stakeholders in the past. Highlight any experience you have in reporting or presenting findings, as this will show your ability to support incident reporting and trend tracking.
