At a Glance
- Tasks: Support customers with our Smart Glazier SaaS platform via phone and email.
- Company: Join Cyncly, a leading tech company in the glazing industry.
- Benefits: Enjoy a hybrid work model, training, and opportunities for growth.
- Other info: Gain hands-on experience in a dynamic and supportive environment.
- Why this job: Become a trusted advisor and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
Cyncly in London is seeking a Technical Support Specialist for its Smart Glazier Saa S platform.
You will help customers by phone and email, learn the product in depth, and become a trusted advisor on how to use the software in glazing workflows.
As you gain experience, you will handle onboarding and database setup, reproduce issues, and collaborate with colleagues to provide solutions.
The role is hybrid with office-based training initially.
#J-18808-Ljbffr
SaaS Technical Support Specialist — Glass & Glazing Platform employer: Cyncly
Cyncly is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about user research in a dynamic SaaS environment. With a strong emphasis on employee growth, you will have the opportunity to shape methodologies and lead a team while working alongside talented professionals who value research-led insights. Located in a vibrant tech hub, Cyncly offers unique advantages such as access to cutting-edge tools and a supportive network that encourages creativity and professional development.
