SaaS Support Engineer for Glass & Glazing

SaaS Support Engineer for Glass & Glazing

Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
Cyncly

At a Glance

  • Tasks: Support customers with our software via phone and email, becoming a trusted expert.
  • Company: Join Cyncly, a global tech company serving over 70,000 customers worldwide.
  • Benefits: Enjoy a hybrid work model and opportunities for career advancement.
  • Other info: Gain valuable experience in onboarding and database work while growing your career.
  • Why this job: Make a real difference by helping customers optimise their software experience.
  • Qualifications: Strong communication skills and a willingness to learn about our software.

The predicted salary is between 27000 - 33000 Β£ per year.

Cyncly is seeking a Saa S Technical Support Specialist for its Smart Glazier division in London.

The role focuses on helping customers by phone and email, learning our software in depth, and becoming a trusted expert who can advise on optimal usage.

You will gain exposure to onboarding and database work as you grow.

You will join a global tech company serving 70,000+ customers across 100+ countries, with a hybrid work model and opportunities to advance as you learn our software and processes.

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SaaS Support Engineer for Glass & Glazing employer: Cyncly

Cyncly is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about user research in a dynamic SaaS environment. With a strong emphasis on employee growth, you will have the opportunity to shape methodologies and lead a team while working alongside talented professionals who value research-led insights. Located in a vibrant tech hub, Cyncly offers unique advantages such as access to cutting-edge tools and a supportive network that encourages creativity and professional development.

Cyncly

Contact Details:

Cyncly Recruitment Team

We think you need these skills to ace SaaS Support Engineer for Glass & Glazing

Technical Support
Customer Service
Software Knowledge
Onboarding
Database Management
Communication Skills
Problem-Solving Skills