Executive Assistant to COO & CFO

Location: Hybrid, London

Contract: Full-Time, Permanent

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end‑to‑end software solutions connect professional designers, retailers and manufacturers to the world’s largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end‑to‑end solutions. Our global presence allows us to provide world‑class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technology.

About the Role

The Executive Assistant will provide comprehensive support to the COO and CFO, ensuring smooth operations and effective management. Their responsibilities include calendar management, travel arrangements, meeting coordination, and other administrative tasks crucial to maintaining efficiency and productivity.

• Calendar and Schedule Management: Efficiently manage the executive's calendar, including scheduling meetings, appointments, and travel arrangements. Coordinate and prioritize appointments, ensuring optimal use of the executive's time. Proactively handle any scheduling conflicts or changes and communicate updates as needed.
• Meeting Coordination and Support: Organize and coordinate meetings, including preparing agendas, gathering necessary materials, and arranging logistics. Attend meetings, take accurate minutes, and distribute them to relevant parties. Follow up on action items and ensure timely completion of tasks.
• Travel and Expense Management: Arrange travel itineraries, including flights, accommodations, and transportation. Process travel expenses and maintain accurate records.
• Office Management: Ensuring the smooth running of the London office as well as implementing & maintaining office procedures. Be the key contact between building management and Cyncly, as well as the go‑to person for new employees and visitors.

Key Culture Aspects:

• Humility: Executive Assistants demonstrate humility by treating all individuals with equal respect, regardless of their position. It is critical to approach tasks with a willingness to learn and adapt.
• Respect: Interacting with colleagues, clients, and stakeholders respectfully is fundamental. EAs must show respect through their communication, behavior, and attitude, fostering a positive work environment.
• Confidentiality: Executive Assistants handle sensitive information regularly. Maintaining strict confidentiality demonstrates integrity and trustworthiness, ensuring that sensitive matters are handled discreetly.
• Collegiality: A collegial attitude involves building positive relationships with colleagues across all levels. Being approachable, cooperative, and willing to collaborate contributes to a harmonious workplace.
• Adaptability: EAs must adapt to changing priorities, schedules, and situations. A flexible and adaptable attitude allows one to navigate dynamic work environments.
• Empathy: Demonstrating empathy helps understand the needs of the executive and colleagues. This enhances the ability to provide effective support and communicate effectively.
• Professionalism: Upholding professional conduct in all interactions and maintaining a polished appearance reflects positively on both the executive and the organization.
• Communication Skills: Effective communication is key. EAs should express themselves clearly, listen actively, and communicate with courtesy and diplomacy.

The Executive Assistant's role with Cyncly extends beyond technical tasks to embodying the organization’s principles and values, and culture. EAs' demeanor, interactions, and actions contribute significantly to the overall work atmosphere and the executive's success.

Working for us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills — and we thrive when we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone — from every background — to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in — come join us.