Receptionist in Coventry

Receptionist

Join to apply for the Receptionist role at Cygnet.

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You’ll be working 22.75 hours per week, including early, late, and alternate weekend shifts on a rota basis, at Cygnet Joyce Parker Hospital, an emergency mental health hospital in Coventry. The service supports adults across three wards to move quickly and safely to the most appropriate and least restrictive environment.

Day-to-Day Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify the appropriate staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure staff comply with security protocols

Why Cygnet?

We’ll offer you:

• £12.60 per hour
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Candidate Profile

• Experienced receiver/administrator with customer/client experience
• Organised, naturally helpful & multi-tasker
• Computer literate – Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English, good numeracy & literacy
• Diligent & accurate, detail-oriented, understands confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years…

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If you care about making a difference – we want to talk to you. Click the button to apply.