Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and keep the reception area tidy.
- Company: Cygnet has over 30 years of experience in high-quality mental health services.
- Benefits: Enjoy career progression, expert support, and a 'Cycle to work' scheme.
- Why this job: Join a friendly team making a real difference in people's lives.
- Qualifications: GCSE Maths and English required; must be organised and have great communication skills.
- Other info: Successful candidates will need to pass an enhanced DBS check.
The predicted salary is between 24000 - 36000 £ per year.
Provide a professional, welcoming reception experience.
- Greet visitors & notify the appropriate member of staff of their arrival.
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately.
- Answer & transfer all incoming calls & take messages where appropriate.
- Sort & distribute post.
- Assist with general office duties as required.
- Keep the reception area clean & tidy.
- Promote the safety & security of all site users & ensure all staff comply with security protocols.
You are...
- An experienced receptionist/administrator used to working with customers/clients.
- Organised, naturally helpful & a good multi-tasker.
- Computer literate – including Windows/Word/Excel/Outlook or equivalent.
- Knowledgeable of telephone systems.
- Polite, friendly & approachable with excellent communication skills.
- GCSE Maths & English qualified, with a good level of numeracy & literacy.
- Diligent & accurate, with an eye for detail & an understanding of confidentiality.
Successful candidates will be required to undergo an enhanced DBS check.
Bank Receptionist employer: Cygnet
Contact Detail:
Cygnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a bank receptionist. Understanding the nuances of greeting visitors, managing calls, and maintaining a tidy reception area will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills. Since excellent communication is key for this role, consider role-playing scenarios where you greet visitors or handle phone calls to build your confidence and ensure you come across as friendly and approachable.
✨Tip Number 3
Research Cygnet's values and services. Being able to discuss how your personal values align with theirs during the interview can set you apart from other candidates and show your genuine interest in the company.
✨Tip Number 4
Prepare examples of your organisational skills and attention to detail. Think of specific instances where you've successfully managed multiple tasks or maintained confidentiality, as these are crucial traits for a bank receptionist.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist or administrator. Emphasise your customer service skills, organisational abilities, and any specific software knowledge that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Cygnet. Mention your experience in providing a welcoming reception experience and your ability to handle multiple tasks efficiently.
Highlight Communication Skills: In your application, stress your excellent communication skills. Provide examples of how you've effectively greeted visitors, answered calls, and maintained a professional reception area in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Bank Receptionist.
How to prepare for a job interview at Cygnet
✨Showcase Your Customer Service Skills
As a bank receptionist, you'll be the first point of contact for visitors. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Organisational Skills
Being organised is key for this role. Prepare to discuss how you manage multiple tasks efficiently. You might want to mention any systems or tools you use to stay organised, especially when handling calls, messages, and visitor logs.
✨Familiarise Yourself with Security Protocols
Since the role involves promoting safety and security, it's important to understand basic security protocols. Research common practices in reception areas and be ready to discuss how you would ensure compliance with these protocols.
✨Practice Good Communication
Excellent communication skills are essential for a bank receptionist. During the interview, focus on your ability to communicate clearly and effectively. You could even practice answering common interview questions with a friend to refine your responses.
