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- Tasks: Provide a warm reception experience and support the team in a mental health setting.
- Company: Cygnet Hospital Sherwood, a leading mental health service provider.
- Benefits: Strong career progression, expert support, pension scheme, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in reception or administration, excellent communication, and organisational skills.
- Other info: Join a supportive team in a dynamic environment focused on mental health care.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Job Description
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working 36 hours per week at Cygnet Hospital Sherwood, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.Â
Cygnet Hospital Sherwood is our state-of-the-art PICU and Acute hospital for men, in Nottinghamshire. The service features three wards, including a 12 bed PICU ward and two 16 bed acute wards.
Cygnet Hospital Sherwood has a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
We’re focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.
Your day-to-day…
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- “Cycle to work” scheme & employee discount saving
You are…
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate – including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.Â
Receptionist employer: Cygnet Healthcare
Contact Detail:
Cygnet Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Cygnet Hospital Sherwood and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be yourself! Show off your friendly and professional side, just like they’re looking for in a receptionist. Remember, they want someone who can create a welcoming environment, so let your personality shine through.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if Cygnet is the right fit for you too!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and professional side shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for making a difference.
Tailor Your CV: Make sure your CV is tailored to the Receptionist role at Cygnet Hospital Sherwood. Highlight your experience in customer service and any relevant skills that match the job description. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone organised and diligent, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cygnet Healthcare
✨Know the Company
Before your interview, take some time to research Cygnet Hospital Sherwood. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for visitors. Prepare examples of how you've successfully interacted with clients or handled difficult situations in the past. Highlight your friendly and professional demeanour, as this is crucial for creating a welcoming environment.
✨Demonstrate Organisational Skills
Being organised is key for a receptionist role. Think of specific instances where you've managed multiple tasks efficiently. You might want to mention how you prioritise tasks or keep track of appointments, as this will reassure them of your ability to handle the busy reception area.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like at Cygnet. This shows that you're engaged and eager to learn more about the role.
