Support Workers

Helping others improve and turn their lives around – there\’s no better feeling. It\’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years. We are currently recruiting Support Workers for Acorn Ward, our female PICU ward at Cygnet Hospital Woking which offers a range of secure mental health services for men and women in a purpose‑built therapeutic environment. As an active member of our dynamic team, you\’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times. You will receive full training and induction into the role and work on average 38.5hrs per week covering 12‑hour shifts on a rota basis including days, nights and weekends. We also operate a free shuttle bus service to pick up/drop off staff from Woking train station.

In this role you\’ll

• Work as part of the Multi‑Disciplinary Team to support implementation of the treatments and therapy as per the service users\’ care plans.
• Compliment and provide support to the qualified nurse.
• Undertake safe observations of patients, sometimes on a 1:1 basis or with other staff.
• Meet the physical and emotional needs of the service users in a caring and empathic manner.
• Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
• Maintain a safe, clean and enjoyable environment to live and work in.
• Work within Safeguarding guidelines.
• Undertake training in de‑escalation and PMVA techniques to support patients with potentially aggressive behaviours towards themselves or others.
• Exhibit excellent communication skills and the ability to be a good team player.
• Show resilience, caring and empathy.
• Demonstrate sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients.
• Have a genuine desire to make a real difference in people\’s lives.
• Possess a strong, flexible mental aptitude and an ability to cope with the physical demands of the role.
• Show flexibility regarding shift patterns and ward changes according to the needs of the hospital.

In return we\’ll offer you

• Full training and induction.
• Shuttle bus service from Woking train station for those commuting using public transport.
• Regular coaching and support.
• 2 days extra annual leave for your birthday and anniversary date.
• Employee discount scheme.
• Company pension scheme.
• Company paid life assurance scheme.
• Smart Health Toolkit – providing fitness programmes, nutrition consultation and health checks.
• Free private health care.
• Free meals on duty.