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- Tasks: Drive technical closure of new business and ensure customer success with our innovative platform.
- Company: Join Cycloid, a leader in sustainable platform engineering and developer experience.
- Benefits: Enjoy competitive salary, remote work, professional development, and a commitment to sustainability.
- Other info: Flexible work environment with opportunities for growth and learning.
- Why this job: Be part of a passionate team making a real impact in the tech world.
- Qualifications: 10 years in customer-facing roles with expertise in cloud infrastructure and DevOps.
The predicted salary is between 36000 - 60000 £ per year.
This role is fully remote, you can be located anywhere in UKI.
Cycloid focuses on scaling platform engineering initiatives. We optimise the developer experience and operational efficiency by accelerating the delivery of a portal and platform, alleviating the cognitive load on IT teams and advocating for FinOps & Green IT practices. With our Internal Developer Portal and Platform, you don’t need to start from scratch to get a fully customised solution.
Platform teams design, build and run the platform enabling end-users to visualise, deploy and manage existing and new projects, interact with cutting-edge DevOps and Cloud automation without the need to become an expert, while keeping best practices in place, cloud expenses under control with a minimum carbon footprint.
Cycloid is an Internal Developer Platform and an internal developer Portal with modules around self-service portal and platform orchestration, project lifecycle and resources management, FinOps and GreenOps and plugins. It can be consumed through the console, in CLI or in API.
We are recognised by top leaders such as Gartner, IDC, Forrester and we have signed 6 of the top 10 GSI/MSP as partners. We work in the enterprise market. One goal: to make our internal developer platform and portal the leading platform in the world, done sustainably.
What is my challenge?
The Sales engineering, technical Presale & solution architect & Customer Success Manager is a critical hybrid role, responsible for driving the technical closure of new business opportunities and ensuring the continued success and growth of our existing customers. You will leverage your excellent technical skills in cloud infrastructure, IaC, and Internal Developer Portal and Platform to demonstrate Cycloid's value, guide customers through complex integrations, and act as a trusted technical advisor. A key component of this role is collaborating with the marketing team to produce high-impact technical content.
Key Responsibilities
- Platform Advocacy: Confidently present the advantages of Cycloid and clearly articulate its competitive differentiators to a wide range of technical and business stakeholders.
- Solution Architecture: Understand customer requirements and design the optimal technical solution utilising the Cycloid platform, focusing on cloud architecture and integration strategy.
- Lead Proof of Concepts: Translate prospects' business needs into PoC success criteria. Advise and design the solution using your DevOps skills and implement the needed automation. Demonstrate the PoC solution and ensure a high conversion rate.
- RFP/RFI Response: Provide expert technical input and content for RFPs, RFIs, and security questionnaires.
- Customer Success Management (CSM): Proactively engage with existing customers to maximise their adoption of the Cycloid platform and ensure they are achieving their desired business outcomes.
- Technical Consulting: Act as the primary technical point of contact, advising customers on best practices for using Cycloid with their public and private cloud environments.
- Growth & Expansion: Identify opportunities for upselling and cross-selling through a deep understanding of the customer's technical roadmap and unmet needs.
- Content & Marketing Collaboration: Collaborate closely with the Marketing team to create compelling technical marketing materials, including blog posts, case studies and technical sections for the website.
- Public Speaking: Deliver technical presentations and product demonstrations at webinars, industry events and conferences.
What should I bring to the table?
- Customer-Facing Experience: 10 years of experience in a customer-facing role: Presales, Solutions Architect in enterprise software.
- A clear understanding of the problems that we are tackling: IDP, platform engineering, DevOps, multi-cloud, FinOps, GreenOps, CMP.
- Hands-on level 1 DevOps: Core IaC & Configuration Expertise: Expertise in creating and maintaining complex configurations using the following technologies is a must: Terraform for Infrastructure as Code, Ansible for configuration management, Kubernetes CRDs, ArgoCD, and Helm for application deployment.
- Proficiency in writing various pipeline and form configuration files in YAML.
- Proficiency in at least one scripting language (e.g., Python, Bash).
- Cloud Expertise: Excellent, hands-on experience with at least one major Public Cloud provider (AWS, Azure, or GCP).
- Excellent Presentation Comfort: Must feel comfortable and be proficient in presenting complex technical solutions and product advantages.
- DevOps/CI/CD: Strong understanding of DevOps principles and CI/CD methodologies.
- UKI based.
Nice-to-Have Skills
- Internal Developer Portals: expertise in the concepts, architecture, and practical application of Internal Developer Portals (IDPs) and platform engineering principles.
- Public Cloud: Certified Solution Architect – Associate level.
- Private Cloud: Strong experience with Private Cloud technologies (e.g., VMware vSphere, OpenStack).
The global package is very competitive and the variable plan is uncapped with an acceleration plan.
What we bring to the table?
- Be the first on the ground in the UKI.
- Competitive salary and benefits package.
- Flexible and transparent work environment, including 100% remote work in UK.
- Opportunity to work with a passionate and friendly team on impactful projects.
- Professional development opportunities and support for continued learning.
- A commitment to sustainability and making a positive impact on the environment.
- Home office set up up to €1200.
- Choose your own device spirit.
- 1 retreat per year somewhere in the EU.
How we manage from now?
Join us in creating the future of internal developer platform and portal, done sustainably!
What to expect:
- An Interview with Benjamin, our founder.
- We grant you some access to Cycloid to prepare a 45 min presentation: 15 min qualification of the lead and a 30 min demonstration in front of the sales and presales team: we will simulate a technical lead.
- A final discussion with Benjamin.
- Ref calls.
Cycloid is committed to having equal opportunities for everyone!
Sales engineering, Presales & Solution Architect, Internal developer portal, platform engineeri[...] in London employer: Cycloid
Contact Detail:
Cycloid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales engineering, Presales & Solution Architect, Internal developer portal, platform engineeri[...] in London
✨Tip Number 1
Get to know the company inside out! Research Cycloid's platform and its unique features. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your presentation skills! Since this role involves demonstrating technical solutions, being able to present clearly and confidently is key. Try rehearsing with friends or in front of a mirror.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. This can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Sales engineering, Presales & Solution Architect, Internal developer portal, platform engineeri[...] in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience with cloud infrastructure, IaC, and any relevant projects that showcase your skills in platform engineering. We want to see how you can bring value to Cycloid!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Include specific examples of your work with Terraform, Ansible, or Kubernetes. We love seeing hands-on experience, so let us know how you've tackled challenges in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Cycloid!
How to prepare for a job interview at Cycloid
✨Know Your Stuff
Make sure you brush up on your technical skills, especially around cloud infrastructure, IaC, and the Cycloid platform. Be ready to discuss how you've used tools like Terraform, Ansible, and Kubernetes in real-world scenarios. This will show that you not only understand the theory but can also apply it practically.
✨Tailor Your Presentation
When preparing for your presentation, focus on how Cycloid's solutions can solve specific customer pain points. Use examples from your past experiences to illustrate your points. Remember, it's not just about showing what the platform can do, but how it can benefit the customer directly.
✨Engage with Questions
During the interview, don’t hesitate to ask questions. This shows your interest and helps you gauge if the company is the right fit for you. Ask about their current challenges, how they measure success, and what their vision for the future looks like. It’s a two-way street!
✨Show Your Passion for Sustainability
Since Cycloid is committed to sustainability, be prepared to discuss how you can contribute to their green initiatives. Share any relevant experiences or ideas you have about FinOps and Green IT practices. This will demonstrate that you align with their values and mission.