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- Tasks: Lead the front desk and F&B operations, ensuring top-notch guest experiences.
- Company: A leading hospitality management company in the vibrant City of Westminster.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Join a passionate team and make every guest's stay unforgettable.
- Qualifications: Experience in hospitality and a knack for customer service.
- Other info: Dynamic work environment with a focus on teamwork and excellence.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality management company in the City of Westminster is seeking a Hotel Receptionist focused on delivering excellent customer service. The successful candidate will manage daily operations in both Reception and Food & Beverage areas, ensuring compliance with various standards.
Key responsibilities include:
- Overseeing staff
- Maintaining hygiene norms
- Ensuring a seamless guest experience across departments
If you are passionate about hospitality and customer satisfaction, we want to hear from you!
Front Desk & F&B Supervisor — Guest Experience Leader in City of Westminster employer: CYCAS
Contact Detail:
CYCAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & F&B Supervisor — Guest Experience Leader in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in roles similar to the one you're after. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories that highlight your experience in managing teams and creating memorable guest experiences.
✨Tip Number 3
Research the company! Familiarise yourself with their values and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're keen on joining our team and ready to take the next step in your career.
We think you need these skills to ace Front Desk & F&B Supervisor — Guest Experience Leader in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to customer satisfaction and how you’ve gone the extra mile for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front Desk & F&B Supervisor role. Highlight relevant skills and experiences that align with the job description, especially in managing operations and overseeing staff.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the City of Westminster.
How to prepare for a job interview at CYCAS
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled difficult situations in the past. This role is all about delivering excellent service, so showing that you understand what that means will impress the interviewers.
✨Familiarise Yourself with Hospitality Standards
Research the hygiene norms and operational standards relevant to the hospitality industry. Being able to discuss these during your interview will demonstrate your commitment to maintaining high standards in both Reception and Food & Beverage areas.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to oversee staff effectively. Prepare to talk about your leadership style and provide examples of how you've motivated a team or resolved conflicts. This will show that you're ready to take on the responsibilities of the role.
✨Prepare Questions About Guest Experience
Think of insightful questions to ask about how the company measures guest satisfaction and what initiatives they have in place to enhance the guest experience. This shows your genuine interest in the role and your passion for hospitality.
