At a Glance
- Tasks: Deliver exceptional customer service while managing Front Office and Food & Beverage operations.
- Company: Join Cycas Hospitality, a leader in the hospitality industry.
- Benefits: Earn £14.08 per hour with exclusive discounts and ongoing training.
- Why this job: Be part of a dynamic team and enhance your skills in a vibrant environment.
- Qualifications: Knowledge of Oracle Opera 5 and Microsoft 365 is essential.
The predicted salary is between 29000 - 30000 £ per year.
Cycas Hospitality is seeking a Night Receptionist in Greater London to deliver exceptional customer service while managing Front Office and Food & Beverage operations.
Key responsibilities include:
- Ensuring compliance with health and safety standards
- Maintaining brand protocols
The candidate must have knowledge of Oracle Opera 5 and Microsoft 365.
The role offers £14.08 per hour and great benefits, such as exclusive discounts and ongoing training opportunities.
Night Front Desk & F&B Supervisor — Health & Growth employer: Cycas Hospitality
Cycas Hospitality is an excellent employer that prioritises employee growth and development, offering ongoing training opportunities and exclusive discounts to enhance your work experience. With a vibrant work culture in the heart of Greater London, you will be part of a dynamic team dedicated to delivering exceptional customer service while ensuring compliance with health and safety standards.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk & F&B Supervisor — Health & Growth
✨Tip Number 1
Make sure you know your stuff! Brush up on Oracle Opera 5 and Microsoft 365 before the interview. We want to show that you're not just a great fit for the role, but also that you can hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. We need to demonstrate that you can deliver exceptional service, especially in a night reception role.
✨Tip Number 3
Familiarise yourself with health and safety standards relevant to hospitality. We want to see that you understand the importance of compliance and can maintain brand protocols while keeping guests safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Night Front Desk & F&B Supervisor — Health & Growth
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you've gone above and beyond to make guests feel welcome and valued.
Get Familiar with the Tech:Since knowledge of Oracle Opera 5 and Microsoft 365 is key for this role, don’t forget to mention your experience with these systems. If you’ve used them before, give us some examples of how you’ve utilised them effectively.
Health & Safety Know-How:We take health and safety seriously, so it’s important to demonstrate your understanding of compliance standards. Share any relevant training or experiences that show you can maintain a safe environment for both guests and staff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the great benefits we offer, like exclusive discounts and ongoing training opportunities!
How to prepare for a job interview at Cycas Hospitality
✨Know Your Stuff
Make sure you brush up on your knowledge of Oracle Opera 5 and Microsoft 365. Familiarise yourself with their features and how they apply to front desk operations. This will show the interviewer that you're not just a good fit for the role, but also proactive about your skills.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond to help a guest or resolve an issue. This will demonstrate your commitment to maintaining high standards in hospitality.
✨Health & Safety Awareness
Since compliance with health and safety standards is crucial, be ready to discuss your understanding of these protocols. You might want to research common health and safety practices in hospitality and think of ways you've implemented them in past jobs.
✨Show Enthusiasm for Growth
Cycas Hospitality values ongoing training and development, so express your eagerness to learn and grow within the company. Share any relevant training you've undertaken or skills you wish to develop further, showing that you're invested in your professional journey.
