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- Tasks: Ensure guest satisfaction by checking in/out guests and serving food.
- Company: Leading hotel management company in vibrant London.
- Benefits: Competitive salary of £26,000 and a dynamic work environment.
- Why this job: Join a fun team dedicated to making every guest smile.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 15600 - 36400 £ per year.
A leading hotel management company in London is seeking a dynamic Guest Services Representative to ensure guest satisfaction and smooth hotel operations. The ideal candidate will have strong communication skills, attention to detail, and a customer-focused attitude.
The role includes responsibilities such as:
- Checking guests in and out
- Serving food
- Performing safety checks
This full-time position offers a competitive salary of £26,000. Join a vibrant team where every day aims for a smile.
Guest Services Specialist - Day Shift, London employer: Cycas Hospitality
Contact Detail:
Cycas Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Specialist - Day Shift, London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Guest Services Specialist role.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest satisfaction, try role-playing common scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your attention to detail! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing top-notch service.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our vibrant team!
We think you need these skills to ace Guest Services Specialist - Day Shift, London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for guest services and how you can contribute to our vibrant team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in customer service. We love seeing how your skills align with the role of a Guest Services Specialist, so be specific about your past roles and achievements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cycas Hospitality
✨Know the Company
Before your interview, take some time to research the hotel management company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Services Specialist, strong communication is key. Prepare examples from your past experiences where you successfully handled guest inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Think of specific instances where your keen eye for detail made a difference, whether it was in ensuring guest satisfaction or maintaining safety standards. Highlighting these moments will show that you’re the right fit for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
