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- Tasks: Supervise front office and F&B operations while ensuring top-notch customer service.
- Company: Leading hospitality management company in Greater London.
- Benefits: Exclusive hotel discounts and wellness programme perks.
- Why this job: Join a passionate team and elevate guest experiences in a vibrant environment.
- Qualifications: Strong customer service skills and a passion for hospitality.
- Other info: Opportunity to grow in a dynamic and exciting industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality management company in Greater London seeks a Hotel Receptionist dedicated to providing exceptional customer service. The candidate will supervise front office and F&B operations, ensuring compliance with legal standards and brand guidelines.
Responsibilities include:
- Managing daily operations
- Adhering to safety regulations
- Maintaining high hygiene standards
The role offers exclusive perks like discounts on hotels and wellness programs. If you’re passionate about hospitality and customer service, we want to hear from you.
Guest Experience Lead: Front Office & F&B employer: Cycas Hospitality
Contact Detail:
Cycas Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead: Front Office & F&B
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in front office and F&B roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests.
✨Tip Number 3
Research the company! Familiarise yourself with their brand values and what makes them stand out in the hospitality scene. This will help you tailor your responses and show that you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got exclusive perks waiting for you, and applying directly can sometimes give you a leg up in the hiring process. Let’s get you that dream job!
We think you need these skills to ace Guest Experience Lead: Front Office & F&B
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your passion aligns with our commitment to exceptional customer service.
Highlight Relevant Experience: Make sure to showcase any previous roles in front office or F&B operations. We love seeing how your past experiences can contribute to our team and help us maintain high standards.
Be Detail-Oriented: Pay attention to the details in your application. From spelling and grammar to formatting, we appreciate a polished presentation that reflects your professionalism and adherence to brand guidelines.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cycas Hospitality
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service and hospitality. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in managing front office operations and F&B services. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally to reflect the brand's image. It shows that you take the opportunity seriously and understand the importance of presentation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
