Food & Beverage Assistant

Food & Beverage Assistant

Newcastle upon Tyne Part-Time No home office possible
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At a Glance

  • Tasks: Assist with food and beverage service, ensuring high standards and guest satisfaction.
  • Company: Join Cycas Hospitality, a top-rated hotel management company focused on people and community.
  • Benefits: Enjoy competitive pay, exclusive hotel discounts, free healthcare, and ongoing training.
  • Why this job: Be part of a fun, dynamic team that values your contributions and promotes personal growth.
  • Qualifications: 1 year experience in a hotel role, strong communication skills, and a customer-focused attitude.
  • Other info: Flexible hours with 12 hours/week, perfect for students looking to gain experience.

Food & Beverage Assistant

Food & Beverage Assistant – Staybridge Suites, Newcastle .

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home, guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional – focused on getting the basics right, each and every time.

If you have an inner drive to love what you do – and do it well – and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

YOUR CORE PURPOSE WILL BE:

  • To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times
  • Assist with receiving and storage of goods
  • Maintain good food safety, hygiene standards and practices
  • Assists with the preparation of a food and beverage outlet for service including: Cleaning of equipment Cleaning and maintaining glassware and china for service Preparation of tables Serving of beverages Recording of replacement stock Billing procedures of items consumed in line with hotel policy Ordering and storage of minibar items
  • Establish and maintain effective employee working relationships
  • Attend and participate in daily briefings and other meetings as scheduled
  • Demonstrate service attributes in accordance with industry expectations and company standards
  • Maintain a high level of knowledge which will enhance the guest experience
  • Demonstrate a service attitude that exceeds expectations
  • Take appropriate action to resolve guest complaints
  • Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
  • Be able to promote the hotel products and services
  • Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
  • Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
  • WHAT YOU SHOULD BRING:

  • 1 year previous experience of a similar role within a Hotel environment
  • Strong communication skills
  • Self-motivated
  • Ability to plan and prioritise
  • Ability to multi task
  • Attention to detail
  • Flexible and adaptable approach
  • Able to work unsupervised
  • Customer Focus
  • Literate in computer technology
  • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
  • WHAT WE OFFER:

  • Casual worker
  • On-site training
  • EXCELLENT COMPANY BENEFITS:
  • Competitive salary and package
  • Exclusive employee discounted rate to IHG and Cycas hotels
  • Continuous paid training and development opportunities
  • Free healthcare plan
  • Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer\’s Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

    This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

    Please apply in writing by email attaching your CV along with your current salary and notice period.

    ***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

    Food & Beverage Assistant employer: Cycas Hospitality

    At Cycas Hospitality, we pride ourselves on fostering a vibrant and inclusive work culture where our team members are empowered to excel in their roles. As a Food & Beverage Assistant at Staybridge Suites in Newcastle, you will benefit from competitive salaries, exclusive hotel discounts, and continuous training opportunities, all while being part of a dynamic team that values fun and genuine connections. Join us to not only enhance your career in hospitality but also to contribute to creating memorable experiences for our guests in a supportive environment.
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    Contact Detail:

    Cycas Hospitality Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Food & Beverage Assistant

    ✨Tip Number 1

    Show your personality! When you get the chance to meet with us, let your enthusiasm for hospitality shine through. We love candidates who are dynamic and confident, so don’t be afraid to express your passion for providing excellent service.

    ✨Tip Number 2

    Familiarise yourself with our brand ethos, 'From Home-to-Home'. During your interview, mention how you can contribute to creating a welcoming atmosphere for guests, as this aligns perfectly with our mission at Staybridge Suites.

    ✨Tip Number 3

    Highlight your multi-tasking skills! Given that we operate with fewer colleagues, it’s crucial to demonstrate your ability to juggle various tasks efficiently. Share examples from your previous experience where you successfully managed multiple responsibilities.

    ✨Tip Number 4

    Prepare to discuss your understanding of food safety and hygiene standards. Since maintaining these standards is a key part of the role, showing that you’re knowledgeable and committed to them will set you apart from other candidates.

    We think you need these skills to ace Food & Beverage Assistant

    Strong Communication Skills
    Customer Focus
    Attention to Detail
    Ability to Multi-task
    Self-motivated
    Flexible and Adaptable Approach
    Ability to Work Unsupervised
    Teamwork
    Planning and Prioritisation
    Knowledge of Food Safety and Hygiene Standards
    Problem-Solving Skills
    Basic Computer Literacy
    Service Orientation
    Conflict Resolution

    Some tips for your application 🫑

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in the hospitality industry. Emphasise your previous roles, particularly any that involved food and beverage service, and showcase your strong communication skills and ability to multi-task.

    Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Cycas Hospitality and Staybridge Suites that resonate with you, such as their focus on people and team spirit. Make it clear why you would be a great fit for their team.

    Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

    How to prepare for a job interview at Cycas Hospitality

    ✨Show Your Passion for Hospitality

    Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about working in food and beverage, and how you strive to create memorable experiences for guests.

    ✨Demonstrate Multi-Tasking Skills

    Since the role requires multi-tasking, prepare to discuss situations where you've successfully managed multiple responsibilities at once. Highlight your ability to stay organised and efficient under pressure.

    ✨Emphasise Teamwork and Communication

    The job involves working closely with a diverse team, so be ready to talk about your experience collaborating with others. Share examples of how you've effectively communicated and built relationships with colleagues from different backgrounds.

    ✨Understand Food Safety and Hygiene Standards

    Familiarise yourself with basic food safety and hygiene practices, as these are crucial in the role. Be prepared to discuss your knowledge of these standards and how you ensure they are maintained in your work.

    Food & Beverage Assistant
    Cycas Hospitality
    Location: Newcastle upon Tyne
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