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- Tasks: Assist with food and beverage service, maintain hygiene standards, and ensure guest satisfaction.
- Company: Join Four Points by Sheraton, part of Marriott International, known for exceptional hospitality.
- Benefits: Enjoy competitive pay, exclusive hotel discounts, free healthcare, and continuous training opportunities.
- Why this job: Be part of a fun team that values smiles and creates memorable guest experiences.
- Qualifications: Strong communication skills, self-motivated, detail-oriented, and customer-focused.
- Other info: Work 40 hours a week in a dynamic environment with growth potential.
The predicted salary is between 20000 - 30000 £ per year.
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that targets business travellers and small conventions. Our goal is to deliver a great hospitality experience worth coming back for again and again by providing the comfort and quality that travellers expect from us while going that extra mile to make the guest experience memorable and meaningful.
If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.
YOUR CORE PURPOSE WILL BE:
- To demonstrate the highest standards of food and beverage and hospitality
- Assist with the receiving and storage of goods
- Maintain good food safety, hygiene standards and practices
- Assists with the preparation of a food and beverage outlet for service including:
- Cleaning of equipment and maintaining glassware and china for service
- Preparation of service stations and tables
- Table service and the serving of beverages
- Recording of replacement stock
- Billing procedures of items consumed in line with hotel policy
- Ordering and storage of minibar items
- Cellar Operations
- Maintain a high level of knowledge, which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Take appropriate action to resolve guest complaints
- Be able to promote the hotel products and services
- Demonstrate a good understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
WHAT YOU SHOULD BRING:
- Strong communication skills
- Self-motivated
- Ability to plan, prioritise and multitask
- Attention to detail
- Flexible and adaptable approach
- Customer Focus
WHAT WE OFFER:
- Great team spirit according to our slogan ‘It’s not over until we get a smile’.
- 40 hours/week
- EXCELLENT COMPANY BENEFITS:
- Competitive salary and package
- Exclusive employee discounted rates at both Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
- Continuous paid training and a range of opportunities for development
- Free healthcare plan, paid for by Cycas (with options to upgrade)
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer’s Top 30 Best Places to Work in Hospitality in the last consecutive 4 years. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.
Food & Beverage Assistant employer: Cycas Hospitality
Contact Detail:
Cycas Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Four Points by Sheraton brand and its values. Understanding their commitment to guest experience and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, demonstrating a genuine passion for hospitality can set you apart.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled guest complaints or provided exceptional service in the past. This will illustrate your problem-solving abilities and customer focus, which are crucial for this role.
✨Tip Number 4
Be ready to express your flexibility and adaptability. The hospitality industry is fast-paced, and showing that you can thrive in dynamic environments will resonate well with the hiring team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, food and beverage service, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and your desire to contribute to the team at Four Points by Sheraton. Mention specific aspects of the company culture that resonate with you, such as their focus on people and guest experience.
Follow Application Instructions: When applying, make sure to attach your CV along with details of your current salary and notice period as specified in the job listing. Double-check that all documents are correctly formatted and free of errors before sending your application.
How to prepare for a job interview at Cycas Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about providing excellent service and how you strive to create memorable experiences for guests.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, be prepared to showcase your ability to interact effectively with both guests and team members. Practice clear and confident responses to common interview questions to highlight your skills.
✨Highlight Your Attention to Detail
Discuss instances where your attention to detail has positively impacted guest experiences or operational efficiency. This could include anything from maintaining hygiene standards to ensuring accurate billing procedures.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as a guest complaint or a busy service period. Think through your responses in advance, focusing on how you would maintain high service standards under pressure.