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For Companies At a Glance
- Tasks: Manage night check-ins and provide top-notch customer service.
- Company: Join a leading hotel management company with a focus on calm, customer-first service.
- Benefits: Enjoy competitive pay, benefits, and training opportunities.
- Why this job: Be part of a friendly team and ensure guest satisfaction during the night.
- Qualifications: Previous hotel experience and a friendly, independent work ethic.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 20000 - 30000 £ per year.
A hotel management company is seeking a Night Receptionist for their Ibis Bridgwater location. This role includes managing night check-ins and providing excellent customer service while ensuring the hotel’s security.
Ideal candidates should have:
- Hotel experience
- A friendly demeanor
- The ability to work independently during overnight shifts
Competitive pay and benefits are included, along with training opportunities. Candidates must meet eligibility requirements to work in the UK.
Night Front Desk Agent - Calm, Customer-First Service in Bridgwater employer: Cycas Hospitality
Contact Detail:
Cycas Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Agent - Calm, Customer-First Service in Bridgwater
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing about Ibis Bridgwater and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a calm, customer-first service, think of scenarios where you can demonstrate your friendly demeanour and problem-solving abilities during the interview.
✨Tip Number 3
Don’t forget to highlight any previous hotel experience you have. Share specific examples of how you’ve handled night check-ins or ensured guest security, as this will make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to be part of our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace Night Front Desk Agent - Calm, Customer-First Service in Bridgwater
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help guests, especially during those late-night shifts!
Be Friendly and Approachable: Your personality matters! Use a warm and friendly tone in your application. We’re looking for someone who can create a welcoming atmosphere for our guests, even at night.
Tailor Your Application: Don’t just send the same application everywhere. Take a moment to tailor your CV and cover letter to fit the Night Front Desk Agent role. Mention specific skills that match what we’re looking for, like independence and hotel experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Cycas Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure to research Ibis Bridgwater and its services. Familiarise yourself with their customer service philosophy and any recent news about the hotel. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to handle the customer-first approach that the hotel values.
✨Highlight Your Independence
Since this role requires working independently during overnight shifts, be ready to discuss how you manage your time and responsibilities without supervision. Share specific instances where you successfully handled tasks on your own, showcasing your reliability and self-motivation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel’s operations or team culture. This not only shows your enthusiasm for the position but also helps you gauge if it’s the right fit for you. Consider asking about training opportunities or how they support staff during night shifts.
