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For Companies At a Glance
- Tasks: Provide top-notch customer service at the front desk and manage guest check-ins and check-outs.
- Company: Join a well-known hotel chain with a focus on guest experience.
- Benefits: Enjoy competitive salary, employee discounts, and flexible shift schedules.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Friendly attitude and strong communication skills are essential.
- Other info: Opportunity to work in a dynamic environment with a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
A well-known hotel chain is seeking a Receptionist / Front Office Team Member at the ibis Hotel in Bridgwater. This full-time position requires a friendly and motivated individual to provide excellent customer service at the front desk.
The successful candidate will manage guest check-ins and check-outs, process payments, and liaise with housekeeping. The role operates on a rotating shift schedule, including weekends and public holidays, offering competitive salary and employee discounts.
Guest Experience Lead — Hotel Front Desk in Bridgwater employer: Cycas Hospitality
Contact Detail:
Cycas Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Hotel Front Desk in Bridgwater
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart from other candidates.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality role. Make sure you look polished and professional when you show up for your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Guest Experience Lead — Hotel Front Desk in Bridgwater
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and motivated personality shine through! We want to see how you connect with people, so don’t be afraid to show a bit of who you are.
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front desk roles. We love seeing how your skills match what we’re looking for, so tailor your application to fit the Guest Experience Lead position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team at the ibis Hotel.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cycas Hospitality
✨Know the Hotel Inside Out
Before your interview, do some research on the ibis Hotel in Bridgwater. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to handle the front desk responsibilities effectively.
✨Be Ready for Shift Questions
Since the role involves a rotating shift schedule, be prepared to discuss your availability and flexibility. Highlight your willingness to work weekends and public holidays, as this is crucial for the position.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
