Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and oversee daily hotel operations.
- Company: Join Cycas Hospitality, a leading hotel management company in Europe.
- Benefits: Enjoy exclusive discounts, free medical plans, and ongoing training.
- Why this job: Be part of a fun team while making guests feel at home.
- Qualifications: Customer service skills and knowledge of Oracle Opera 5 and Microsoft 365.
- Other info: Great career growth opportunities in a dynamic hospitality environment.
The predicted salary is between 988 - 1219 £ per month.
All the perks you deserve:
- Exclusive Discounts & Perks – Special rates at Marriot & Cycas Hotels, and access to a benefits platform with discounts on shopping, gym memberships, holidays.
- Health & Wellbeing – Free medical plans, workplace pension, financial advice and free counselling sessions to support your mental health.
- Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive.
Responsibilities
- Be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach, with the focus on Customer Service in both Reception and F&B.
- Responsible for the day-to-day supervision of both Front Office and Food & Beverage operations, ensuring brand standards are met, profitability is achieved, and a seamless guest experience is delivered across all departments.
- Daily operations to brand and legal standards across Reception and F&B.
- Follow departmental operating standards and procedures.
- Ensure compliance with fire safety, food safety, licensing laws, health & safety, and employment legislation.
- Respond to audit results and ensure consistent hygiene and operational standards.
- Knowledge on Oracle Opera 5 and Microsoft 365, are required skills.
About Cycas Hospitality
Cycas Hospitality manages Four Points Flex by Sheraton Shoreditch East, under franchise agreement from Marriot’s Hotels. Cycas Hospitality is the leading, pan-European hospitality management company, operating all categories of hotels and serviced apartments for private and institutional investment partners. With a portfolio of more than 50 branded and independent properties across twelve European countries, our collection brings together a range of key-city locations, travel hubs and leisure destinations. We partner with all the major, global brands as well as curating independently branded hotels. Our hotels encompass the full spectrum, ranging from limited-service to full-service, boutique, extended-stay and luxury hotels in addition to high-end serviced apartments. Cycas is focussed on delivering outstanding guest experience to drive superior top and bottom-line investor returns. Our core purpose is to develop and inspire Europe’s best hospitality team, and we are incredibly proud of the team we have assembled, both within our hotels and specialist hotel support teams.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great.
How to apply
Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you. All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.
Hotel Receptionist employer: Cycas Hospitality UK Ltd
Contact Detail:
Cycas Hospitality UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know the company! Research Cycas Hospitality and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering outstanding guest experiences.
✨Tip Number 2
Practice your customer service skills! As a Hotel Receptionist, you'll be the face of our brand. Role-play common scenarios with friends or family to get comfortable with handling different guest situations. We want to see your friendly and effective approach in action!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional when you come in for your interview. It shows us you're serious about the role and ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us your enthusiasm for the position and keeps you fresh in our minds as we make our hiring decisions. Don't miss this chance to stand out!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your customer service experience and any relevant skills like knowledge of Oracle Opera 5 and Microsoft 365. Tailor it to show how you can deliver that excellent service we value.
Nail Your Cover Letter: This is your chance to show us your personality! Share why you're passionate about hospitality and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your availability.
Be Honest About Your Salary Expectations: When we ask for your current salary, be upfront! This helps us understand your expectations and ensures we’re on the same page from the get-go. Transparency is key in building a great working relationship.
Apply Through Our Website: We love it when you apply directly through our website! It streamlines the process and makes sure your application gets to the right people quickly. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Cycas Hospitality UK Ltd
✨Know Your Customer Service Basics
As a Hotel Receptionist, customer service is key. Brush up on the principles of excellent customer service and think of examples from your past experiences where you went above and beyond for a guest. This will show your potential employer that you understand the importance of creating a seamless guest experience.
✨Familiarise Yourself with the Tools
Make sure you're comfortable with Oracle Opera 5 and Microsoft 365, as these are essential tools for the role. If you have time, consider doing a quick online tutorial or review to refresh your knowledge. Being able to discuss your proficiency in these systems during the interview will definitely give you an edge.
✨Understand the Brand Standards
Research Cycas Hospitality and their brand standards. Knowing what they value in terms of guest experience and operational excellence will help you align your answers with their expectations. Be ready to discuss how you can contribute to maintaining these standards in your role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the training and development programs mentioned in the job description, or ask how the team fosters a fun working environment. This shows your genuine interest in the role and the company culture.
