F&B Team Leader

We can offer you a great opportunity to learn and grow as the newest member of our Food & Beverage team! We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident and ambitious new Food & Beverage Team Leader for our fabulous Moxy and Residence Inn Slough. We are the first dual branded property in Slough – 2 hotels operating in 1 building!

Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximisers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings.

#ATTHEMOXY we created a free‑spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met – that is why we call them our Fun Hunters! The Wi‑Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all – Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.

Your Core Purpose Will Be:

• Deliver F&B service of a high standard and in accordance with departmental standards and procedures.
• Develop departmental standards and procedures to promote sales and beverage creativity and profit.
• Deliver daily briefings and attend other food and beverage meetings as scheduled.
• Prepare for service by ensuring the department’s equipment are clean, outlet is ready for service and guest comfort.
• Carry out effective service by ensuring all staff are aware of their roles and responsibilities.
• Take appropriate action to resolve guest complaints and concerns.
• Train food and beverage assistants in basic beverage knowledge and beverage service.
• Complete spillage report and submit to line manager at the conclusion of each shift.
• Assist F&B manager to source and review entertainment as appropriate.
• Design promotional material which is aimed at increasing revenue, covers and profit for bar with the approval of line manager.

What You Should Bring:

• Previous experience within a similar role within a hotel environment.
• Strong background in food and beverage outlets, restaurants.
• Strong communicator and team management skills.
• Organizational skills with ability to meet deadlines.
• Ability to work in a dynamic, fast moving, and demanding environment.
• IT Literate.
• Fluency in English.

Excellent Company Benefits:

• Competitive Salary and package.
• Exclusive employee discounted rate to Cycas hotels.
• Continuous paid training and development opportunities.
• Free healthcare plan.

Cycas Hospitality is a gift for any hospitality professional. Over the past 13 years we have created an innovative hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you! Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.