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- Tasks: Assist in maintaining hotel facilities and ensure everything runs smoothly for guests.
- Company: Join Cycas Hospitality, a vibrant team dedicated to delivering outstanding service in dual-branded hotels.
- Benefits: Enjoy free healthcare, career progression, and discounts at over 7000 hotels worldwide.
- Why this job: Be part of a fun, spirited workplace where you can truly be yourself and grow.
- Qualifications: General technical background preferred; hospitality experience is a plus.
- Other info: This role offers a chance to shine in a dynamic environment with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Assistant Maintenance Manager
Moxy & Residence Inn Slough, SL1 1GZ
We can offer you a great opportunity to learn and grow as the newest member of our Facilities/Maintenance team!
We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Assistant Maintenance Manager for our fabulous Moxy and Residence Inn Slough!
We are the first dual branded property in Slough; 2 hotels operating in 1 building. Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates. All rooms are suites with more living and working space, including a fully equipped kitchen in every suite. Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings.
At THE MOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits. The crew is always on duty to serve.
What do we offer?
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self
- Free Healthcare plan
- Progression & Development Plans
- A workplace with over 220.000 colleagues worldwide
- A family of associates with a work hard, play hard mentality
- The best project you will ever work on is you. Let us help you grow with our guidance and training possibilities
- Discounts in over 7000 hotels
Responsibilities
- Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
- Adopt a proactive approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
- Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency while adhering to all safety procedures and causing minimum disruption to guests.
- Carry out ad hoc decorating work.
- Carry out weekly check of all fire alarms within the hotel and take action in line with Standard Operating Procedures.
- Deal with complaints/ problems politely and positively and make every effort to resolve them. If you cannot resolve them refer to Facilities Manager but, in any case, advise full details to line Manager at the first opportunity.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety Procedures if any are found to be faulty.
- Have knowledge of and manage hotel security, emergency procedures, FLS and crisis management
- Respect guests\’ privacy at all times.
- Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
- Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels.
- Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations e.g. COSHH
- Respond to call outs in line with rota and department standard practice.
- Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
- Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety and ensure that there is minimal wastage.
- Manage the departmental spending in line with monthly budget.
- Maintain and order parts and supplies in a timely and efficient manner while minimising waste and maintaining the \”green\” initiative.
- Responsible for hotel security to minimize risk of theft, crime and other hazards.
- Perform other duties as assigned.
Qualifications
- Generalist technical/engineering background
- Prior experience in hospitality is desired
- Strong communication skills
- Ability to meet the deadline
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
We are waiting to hear from you.
All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.
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Assistant Maintenance Manager employer: Cycas Hospitality UK Ltd
Contact Detail:
Cycas Hospitality UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of hotels, especially those that operate dual-branded properties like Moxy and Residence Inn. Understanding the unique challenges and requirements of maintaining such facilities will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Cycas Hospitality to gain insights into their company culture and expectations. This can help you tailor your approach and demonstrate your enthusiasm for being part of their team.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully handled maintenance issues in the past. Being able to discuss specific scenarios where you resolved problems efficiently will highlight your suitability for the role.
✨Tip Number 4
Research the latest trends in hotel maintenance and sustainability practices. Being knowledgeable about green initiatives and how they can be implemented in a hotel setting will demonstrate your commitment to the company's values and goals.
We think you need these skills to ace Assistant Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and hospitality. Emphasise any technical skills or previous roles that align with the responsibilities of an Assistant Maintenance Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your proactive approach to maintenance. Mention specific examples of how you've resolved issues in past roles and how you can contribute to the team at Cycas Hospitality.
Highlight Soft Skills: In your application, emphasise your strong communication skills and ability to work under pressure. These are crucial for dealing with guest complaints and liaising with other departments effectively.
Follow Application Instructions: Ensure you follow the application instructions carefully. Attach your CV, current salary, and notice period as requested. Double-check for any additional requirements before submitting your application.
How to prepare for a job interview at Cycas Hospitality UK Ltd
✨Show Your Technical Knowledge
As an Assistant Maintenance Manager, it's crucial to demonstrate your understanding of general technical and engineering principles. Be prepared to discuss your previous experiences with maintenance tasks and how you’ve handled various equipment and systems in a hospitality setting.
✨Emphasise Communication Skills
Strong communication is key in this role, especially when liaising with other departments and contractors. During the interview, highlight instances where you've effectively communicated to resolve issues or improve processes, showcasing your ability to work collaboratively.
✨Demonstrate Proactive Problem-Solving
The job requires a proactive approach to maintenance. Share examples of how you've identified potential problems before they escalated and the steps you took to address them. This will show your ability to think ahead and maintain high operational standards.
✨Align with Company Values
Cycas Hospitality values a fun and spirited workplace. Make sure to convey your enthusiasm for creating a positive environment for both guests and colleagues. Discuss how you can contribute to the company culture and enhance the guest experience through your role.