End User Support Engineer (Windows & 365) - Newcastle in Newcastle upon Tyne

End User Support Engineer (Windows & 365) - Newcastle in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Cybit

At a Glance

  • Tasks: Provide technical support for IT users, resolving hardware and application issues.
  • Company: Join Cybit, a dynamic tech company based in Newcastle.
  • Benefits: Opportunities for career progression and skill development in a supportive team.
  • Other info: Work in a vibrant environment with great growth potential.
  • Why this job: Enhance your Windows 10/11 and Microsoft 365 skills while making a real impact.
  • Qualifications: Technical support experience and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

Cybit, based in Newcastle at Cobalt Business Park, is looking for a Service Desk Engineer (End User Support).

You will provide technical support to IT users, covering hardware and applications, and ensure incidents are resolved promptly in line with SLAs.

The role offers progression within a dynamic technology organisation and opportunities to develop Windows 10/11, Microsoft 365 skills, and customer service expertise in a supportive team.

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End User Support Engineer (Windows & 365) - Newcastle in Newcastle upon Tyne employer: Cybit

Cybit is an excellent employer for those seeking a rewarding career in cybersecurity sales, offering a dynamic work culture that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to engage with senior stakeholders in a remote setting, allowing for flexibility and work-life balance. Join us to be part of a forward-thinking technology organisation that values your contributions and supports your professional development.

Cybit

Contact Details:

Cybit Recruitment Team

We think you need these skills to ace End User Support Engineer (Windows & 365) - Newcastle in Newcastle upon Tyne

Technical Support
Windows 10
Windows 11
Microsoft 365
Incident Resolution
Customer Service
SLA Management