At a Glance
- Tasks: Manage key accounts, build relationships, and drive customer satisfaction.
- Company: Join Cornerstone, a leader in AI-powered workforce solutions.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Other info: Flexible hybrid role with opportunities for travel and career progression.
- Why this job: Shape the future of work while growing your career in a dynamic environment.
- Qualifications: 7+ years in account management or sales, preferably in SaaS.
The predicted salary is between 53800 - 86100 € per year.
We're looking for a hybrid Account Manager role in the United Kingdom. The Account Manager will be responsible for managing and growing some of Cornerstone’s largest customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management, and customer service planning cycle.
You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, and identifying new business opportunities within key strategic accounts. You will work closely with key resources within Cornerstone to ensure that you and the customer are well-supported and successful.
To be a good fit for this position, you will have at least 7 years of client or enterprise sales or consulting facing, account management, and project management experience. You will need business process and technical aptitudes, strong sales acumen, negotiation capabilities, and a commitment towards winning business. Excellent customer service skills are a requirement, as well as a positive and upbeat attitude to build satisfied and committed clients.
In this role you will:
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives and establish strong, long-term client relationships
- Create account strategies and plans for key customer accounts to achieve stated customer and Cornerstone business objectives
- Communicate with Cornerstone’s major clients on a regular basis and respond to specific queries
- Attain or exceed sales quota by identifying customers’ business challenges and aligning Cornerstone products and services to create elite solutions that deliver significant value
- Build and expand relationships “high and wide” in customer organizations to expand the relationship footprint
- Collaborate with other functions to ensure excellent delivery of service, quality of work, and the highest level of customer satisfaction possible
You’ve got what it takes if you have:
- A strong background in a customer-facing role along with account management or sales experience in the software industry, preferably SaaS
- Experience of solution sales or consulting and an ability to travel
- A Bachelor’s degree in Business, Management or Marketing or equivalent work experience
- Fluency in English
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening.
Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are.
Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. The BASE salary range for this position is: 53800 - 86100 GBP.
Account Manager - Enterprise employer: cyberu
At Cornerstone, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid work model in the UK allows for flexibility while empowering our Account Managers to build meaningful relationships with clients and drive impactful solutions. With a strong commitment to employee growth, competitive compensation packages, and a focus on diversity and inclusion, we provide a dynamic environment where you can thrive and shape the future of work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Enterprise
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Cornerstone. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research Cornerstone’s products and services inside out. Understand their customer base and think about how you can add value. The more you know, the more confident you’ll feel when discussing how you can help manage and grow key accounts.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples of how you’ve tackled challenges in previous roles. Highlight your experience in solution selling and project management to demonstrate that you’re the right fit for managing those strategic accounts.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Manager - Enterprise
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client-facing roles, account management, and solution selling. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've grown accounts or improved customer satisfaction. This will help us see the impact you've made in previous roles.
Be Authentic:Let your personality shine through in your application. We value a positive attitude and an entrepreneurial spirit, so don’t be afraid to show us who you are and what drives you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at cyberu
✨Know Your Accounts
Before the interview, research Cornerstone's key accounts and their specific needs. Understand how your experience aligns with managing and growing these accounts. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Acumen
Prepare to discuss your past successes in sales and account management. Use specific examples that highlight your negotiation skills and ability to identify business challenges. This will demonstrate your strong sales acumen and how you can contribute to achieving sales quotas.
✨Emphasise Customer Service Skills
Since excellent customer service is a must for this role, be ready to share instances where you've gone above and beyond for clients. Highlight your positive attitude and how it has helped build long-term relationships, which is crucial for success in this position.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the Integrated Learning and Talent Management industry and Cornerstone's offerings. Being able to speak knowledgeably about the industry will set you apart and show that you're committed to becoming a guide in this space.
